CB Insights Reviews

3.2

43% would recommend to a friend

(246 total reviews)

Manlio Carrelli

70% approve of CEO

40% positive business outlook

CB Insights has an employee rating of 3.2 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CB Insights employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

246 reviews
1.0
11 Apr 2019

I wish I had better things to say, but I don't

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many CB Insights employees are very intelligent and are willing to help their teammates. There's also a 4% 401k match, so that's nice. The company is VERY young (95% of company is between ages of 23-35), so if you are right out of college, it might be fun for you. Product itself is unique and if developed correctly, can continue to offer valuable insights to its users.

Cons

When I first got to CBI, I drank the cool aid and regretted it not long after. One of their company culture 4H's is being humble, except there's no humility to be found- at least not amongst leaders. The founders' amusing wit quickly turned to cockiness any time they were questioned about product, roadmap, management, company culture, etc. Instead of truly listening to negative or constructive feedback, management acts as though they are above it. Concerns from employees are often dismissed and concerns from customers are often spoken about in terms of the customer's lack of intelligence. This inability to admit faults will most likely be their downfall, both internally and client-facing and it shows because the only thing greater than their employee churn is their customer churn. The equity is doled out in terms of a list they constructed, containing who they feel are their "top 20%" of employees. They offer extra perks and resources to these employees, seemingly forgetting they need the other 80% to help run their company. This mentality was no secret and I saw it quickly affect many talented employees. Overall. CBI does not offer a competitive benefits package and only 14 days PTO. The unlimited sick days are nice, BUT they are very closely tracked and you must provide a doctors note if you are sick for more than 2 days. Some departments are allowed to work from home multiple times per week and other departments are not allowed to at all. Many members of management are talented leaders, but somewhat trapped pushing against the words of cofounders who can't let go enough to let management take the lead in roles they were hired to head. Multiple senior management employees were let go without proper communication around it to their teams and with no one left to lead them afterwards. More than once, this has resulted in junior employees in senior roles without guidance or training on how to perform their job or manage a new team. Also, without proper additional compensation to match their new work load. Ultimately, employees don't know how they play a role in the success of CBI as a whole, especially when goals and priorities are constantly changing with no reason or explanation other than "because I said so". It’s more than growing pains from quick scaling at this point.

3.0
21 May 2019

Gross pay gap

Recommend
CEO approval
Business outlook

Pros

Really smart team, engaged culture, open environment, young buzz and innovative mindset

Cons

I'm not one to leave bad reviews, but this left a sad and upsetting taste in my mouth - within teams, there are gross inconsistencies in pay, and employees are encouraged not to speak about them. I'm talking to the tune of $30k-$40k pay differences for the same role, with no discussion on how to equalize it. In the same team, the same role was paid between $60k - $100k - for the same work. When brought up, little is done, and you're fighting tooth and nail to feel motivated in the same role. It's really irresponsible and poor insight on part of a company that claims to value transparency and equality among teams.

1.0
3 Jan 2019

Disappointing at best

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers were amazing until they weren’t.

Cons

A lot of kool-aid drinking and if you don’t fill up your cup, you become persona non-grata. Supposedly developing a “coaching culture” yet only one person was doing the coaching and now that person is gone. Apparently this person was completely unaware as to why....(read:not coached). Zero flexibility for those with families and outside obligations. Anyone who commutes outside NYC can plan on getting home around 8pm (and that’s early). It’s a SaaS product, get over yourselves. It’s not a hard product to learn-the domain is the tough part. Teach people the domain and what customers do. Click by click demos are boring for all and mostly irrelevant. Stop the canned demos. Please stop telling mgmt that you don’t want to do video chat with customers because “you don’t want your customers to see how young the staff is at CB”. The mgmt team has a leak and the message trickles down to the SDRs/AEs and it’s quite insulting and demotivating. -Never Anger HR. -Don’t bother getting to know the founder-he’s too good for you. (Sad)

Viewing 1 - 3 of 246 Reviews

Glassdoor has 253 CB Insights reviews submitted anonymously by CB Insights employees. Read employee reviews and ratings on Glassdoor to decide if CB Insights is right for you.