I wish I had better things to say, but I don't - Anonymous employee CB Insights Employee Review

1.0
11 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many CB Insights employees are very intelligent and are willing to help their teammates. There's also a 4% 401k match, so that's nice. The company is VERY young (95% of company is between ages of 23-35), so if you are right out of college, it might be fun for you. Product itself is unique and if developed correctly, can continue to offer valuable insights to its users.

Cons

When I first got to CBI, I drank the cool aid and regretted it not long after. One of their company culture 4H's is being humble, except there's no humility to be found- at least not amongst leaders. The founders' amusing wit quickly turned to cockiness any time they were questioned about product, roadmap, management, company culture, etc. Instead of truly listening to negative or constructive feedback, management acts as though they are above it. Concerns from employees are often dismissed and concerns from customers are often spoken about in terms of the customer's lack of intelligence. This inability to admit faults will most likely be their downfall, both internally and client-facing and it shows because the only thing greater than their employee churn is their customer churn. The equity is doled out in terms of a list they constructed, containing who they feel are their "top 20%" of employees. They offer extra perks and resources to these employees, seemingly forgetting they need the other 80% to help run their company. This mentality was no secret and I saw it quickly affect many talented employees. Overall. CBI does not offer a competitive benefits package and only 14 days PTO. The unlimited sick days are nice, BUT they are very closely tracked and you must provide a doctors note if you are sick for more than 2 days. Some departments are allowed to work from home multiple times per week and other departments are not allowed to at all. Many members of management are talented leaders, but somewhat trapped pushing against the words of cofounders who can't let go enough to let management take the lead in roles they were hired to head. Multiple senior management employees were let go without proper communication around it to their teams and with no one left to lead them afterwards. More than once, this has resulted in junior employees in senior roles without guidance or training on how to perform their job or manage a new team. Also, without proper additional compensation to match their new work load. Ultimately, employees don't know how they play a role in the success of CBI as a whole, especially when goals and priorities are constantly changing with no reason or explanation other than "because I said so". It’s more than growing pains from quick scaling at this point.

Explore other reviews about CB Insights

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic culture. It's a fairly laid back environment with great people who treat everyone as their equal. As the office manager, I felt valued and appreciated by the executive team as much as individual contributors. I can't say enough about the culture. They encourage you to try things. Mistakes are not things you tend to get in trouble for, but instead learn from. Failures mean you're taking risks and that's meaningful to them, Benefits were good, PTO started at 15 days and went up from there. After 4 years I had close to 30 days of PTO. They don't roll much over - they want you to take your time off, and they don't expect you to pick up your phone or respond to email while you're off. I was laid off when they committed to a more remote focused model. As the office manage, that cut my role significantly.

Cons

They don't always have consistent processes and procedures across the org, which for the office manager can be maddening, since I often had to sync between multiple teams doing things differently. No job is perfect, but I'd rather work for a place with some frustrating process systems than a negative work environment.

1
1.0
23 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The actual product offering adds value but it’s not a must have for clients.

Cons

I would not recommend this company for those seeking long-term career growth. The product itself is strong and has real market potential. However, revenue execution and leadership alignment appear to be ongoing challenges. There is a lack of clear commercial strategy, and frequent leadership shifts create instability across teams. In Sales and Customer Success, expectations can change significantly over time. Performance management processes felt inconsistent and, at times, reactive rather than structured. Several high-performing and experienced colleagues left due to cultural concerns and leadership style. The culture tends to reward agreement over constructive challenge. Asking strategic or operational questions may not always be received well, depending on the leadership dynamic at the time. If you thrive in and are comfortable navigating shifting priorities, constant change in management and no career development this could be a fit. For those seeking stable leadership, clear growth paths, and predictable performance metrics, it may not be the right long-term home.

3
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