Pros
Flexible working arrangements: accomodating to an individual's availabilities regardless of your occupation (student etc.) Supportive buy-in from management: any small initiatives to improve the shop's day to day operations are speedily considered and reviewed from time to time. Culture: If done and managed right, employees can form special bonds over time.
Cons
Severe lack of due process: management doesn't recognize employees' rights to be informed of unsatisfactory performance, to be provided opportunities to defend themselves, and to improve before a termination/dismissal takes place. Deteriorating employee welfare: Operating with an unspoken rule of allocated lunch breaks (may not get to have any if the shop is too busy). Irrational roster scheduling with insufficient rest days to get by. No explanations/reassurances provided to current employees when someone gets terminated/dismissed thus brewing economic insecurities over one's own fate on the shop floor. Avoidant communication style when employees' performances are not up to expectations; no avenue for two-sided communication to take place. Non-competitive salary rate: $6.50/hour on weekdays & $7.50/hour on weekends; below-market rate for an encompassing and rigorous job scope.
