CRC Group Reviews

3.7

64% would recommend to a friend

(508 total reviews)

Dave Obenauer

100% approve of CEO

64% positive business outlook

CRC Group has an employee rating of 3.7 out of 5 stars, based on 508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CRC Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

508 reviews
1.0
14 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Some (but not all) teams and departments have great people.

Cons

-Middle to senior management have a terrible management style and scapegoats staff and personnel when something goes wrong. -Management is sometimes distant and unfamiliar with work being done. -Too busy to engage with employee's -Verbal abuse is not uncommon. -High turnover due to workload and senior management attitude. Making it difficult with retaining top talent. -Bonus potential is not based on performance but rather whether or not a manager likes you that day. -All about the bottom line

1.0
13 Jan 2018

Payroll specialist

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I don't have anything good to say about this organization

Cons

Very unprofessional management. Rude ppl to work with. They don't give anyone space to do their job well , due to management's lack of professionalism. Also the receptionist looks like she dressed for Halloween . She look like the beast ran from the farm . Managers are super low educated and bad behavior . I will never advise anyone to work at this zoo of animals

avatar
CRC Group Response
8y
We appreciate you taking the time to express your concerns. With that being said, degrading comments like those above are not welcomed in any professional environment. Our core values include Respect as well as Personal Accountability and we expect all BenefitMall employees to abide by them. Our organization is one that respects each other as we continuously work to put the most skilled players at every position within the company.
1.0
16 May 2018
Recommend
CEO approval
Business outlook

Pros

There were like 3 nice people there...

Cons

During my few years with this company, I met some of the rudest, most cold-hearted people that I have ever come across in my life. I was a very hard working employee who held three different positions within this company. I learned that the harder you work, the more management will abuse you as an employee. Management will give the hardest workers a higher work load, while letting the weaker links on the team float along with little to no work at all. How is it okay to stress out someone who tries to do a good job, and "reward" the ones who don't even try. Employees would sleep at their desks, take prescription pain pills in the office that would make them incoherent, and then they would go on to handle thousands and thousands of dollars worth of payroll for large companies across the US. Why would HR not step in and do something about this? No wonder clients call in so often about issues with their payroll. Management also thought it was okay to threathen your job if you were not able to work overtime, even though there was NO mandatory overtime mentioned. The managers even went so far as to yell at employees in front of the entire office, even when those particular employees were not being rude or disrespectful in any way to their manager and did not deserve that treatment. Also, managers would be put into a leadership role without knowing all of the payroll platforms that they were managing. How can they be in charge of a team full of people and have NO IDEA what their team is supposed to be doing? I myself, and other team members as well, had to train our own manager on how to work the systems. This place drove me, and many others, to take anxiety meds and anti-depressants. The amount of breakdowns these employees had at work is unbelievable, but not as unbelievable as HR not doing anything to better the environment.

avatar
CRC Group Response
7y
We appreciate you taking the time to express your concerns. Employees are encouraged to take care of their health and wellbeing which includes taking prescribed medication as indicated by their physician. As a practice we don’t impose any biases to those who are under the care of a physician. We promote a culture of transparency and accountability. Our leaders across the organization conduct routine audits to ensure employees are properly servicing our customers. We uphold our leaders and employees to adhere to our company core values to ensure we provide effortless service internally and externally. Our organization is one that respects each other as we continuously work to put the most skilled players at every position within the organization. The Human Resources department understands our associates are our number one priority. We have high standards when responding to emails and phone calls. HR continues to strive to sustain our established service level agreements.
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