CTAC Reviews

4.2

92% would recommend to a friend

(19 total reviews)
avatar

Don Royal

100% approve of CEO

82% positive business outlook

CTAC has an employee rating of 4.2 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CTAC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

19 reviews
2.0
28 May 2014
Recommend
CEO approval
Business outlook

Pros

Flexible/alternative work schedule and remote working are a major plus Solid and very capable development team, hard working (and over worked) system administrators, and project managers that are focused on meeting deadlines and customer satisfaction Casual work environment (web development shop, so the dress is casual during the work week) Good "career start" company with a very open environment, cutting edge technology readily available for the employees to use in support of project work.

Cons

Lack of promotional opportunity; Which is a direct result from the lack of company growth over the past several years. Organizational structure entirely inefficient and needs a complete overhaul; it's not uncommon for "executive" level staff to be involved project level decisions that should be (allowed to be) addressed by a PM HR dept all but crippled by upper management, incidents have taken place in which employees should've had HR step in and address the situation, but that did not happen. Leadership driven process discipline and process improvement is poor. There was a push for this in 2013 that ultimately failed. Medical benefits are not very good, and rather expensive for a spouse + children No Flexible Spending Accounts Management's inability to separate personal from professional -- Incidents in which inappropriate communication took place (see: HR effectiveness) went unchecked, and pushed under the rug due to office politics. The review process is grossly ineffective, at best. Upward and peer reviews are not apart of the process despite employee's request for such. Bonuses are not apart of the compensation practice. Career advancement and training is very hard to obtain/come by, predominately because of a lack of new project work/contracts and how the current work has been "cordoned off" by senior staff. Tremendous internal and external communication issues. Decisions are not easily made by middle management because there's a lack of effective communication taking place. It's not uncommon for client-facing issues to take days to resolve or simply for Devs/PM's/SA's to get guidance on steps to take to meet client expectations or to resolve situations. *Note: this is not a result of the effectiveness of the PM's, but Director level and above, the PM's are not considered apart of the middle management structure* The same goes for internal issues, they are usually passed up to senior executives for the smallest of situations such as; where a new-hire is going to be seated in the cube farm.

3.0
19 May 2014
Recommend
CEO approval
Business outlook

Pros

CTAC offers a comfortable, casual, and fun work environment with skilled and talented employees. Teamwork within and between teams is strong and employees are supportive of each other. Work in progress is not micromanaged and for the most part they trust you to get the task at hand completed. Flexible schedules and tele-commuting when needed is offered as long as it is not abused.

Cons

Lacking some structure and basic management from the top. There doesn't seem to be anyone holding staff accountable or to respond when employees voice concerns or issues. Very reactive to clients rather than being proactive to avoid issues down the road. Business development seems to be lacking. There are not a lot of solid processes which causes issues when 3 people on a team are doing the same process 3 different ways.

2.0
12 May 2014
Recommend
CEO approval
Business outlook

Pros

If you're an entry level developer then this is a pretty good company to start with. Very flexible remote/tele-work options, lots of company 'events' (happy hours, sporting events, holiday parties, etc) and a pretty solid work location. Great mid-level staff, with a lot of talented people. Medical benefits for single people are great. Awesome culture, laid back attitude and very little micro management Mac environment, and quick turn-around for IT related equipment requests (if you need a monitor, you'll have it by the end of the week)

Cons

PTO accrual is below the industry norm (<4hrs per paycheck) Middle management (at least as of 2013) is non-existent Review process needs a complete overhaul Office politics runs rampant, do not expect to advance your career at this company The company is going through some growth pain's and the employees don't really have a say in the current direction that they are heading. The decision-makers who are deciding your future are mostly out of the day-to-day despite how small the company is (see. Office politics) and although input is asked of employees it is very rarely acted on and seems to be done more for "show" than anything else. QA processes at this company do not exist -- This is a huge problem when you are contractor that specializes in web development Outside of the standard offerings (dental, vision, etc) there are no other attractive benefits that this company offers

Viewing 1 - 3 of 19 Reviews

Glassdoor has 23 CTAC reviews submitted anonymously by CTAC employees. Read employee reviews and ratings on Glassdoor to decide if CTAC is right for you.