Does Cainiao pay their employees well?

According to anonymously submitted Glassdoor reviews, Cainiao employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Cainiao. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Cainiao?

35% of Cainiao employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cainiao 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Cainiao?

Logistics Specialist (4) , Project Manager (4) , Team Leader (3) , Business Analyst (2) , Hub Manager (2) , Operations Manager (2) , Ops Specialist (2) , Senior Engineer (2) , Senior Software Engineer (2)

What are the pros of working at Cainiao according to real employee reviews?

"good team and good salary" ((in 11 reviews)); "collaborative team environment with excellent colleague" ((in 4 reviews)); "The pay is also competitive compared to other industries." ((in 3 reviews))

What are the cons of working at Cainiao according to real employee reviews?

"No work life balance and complexity on internal communication" ((in 5 reviews)); "Brutal working hours, toxic work culture, bad management within the legal team" ((in 3 reviews)); "high pressure from the leader" ((in 3 reviews))

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Cainiao

Cainiao Reviews

2.9

35% would recommend to a friend

(71 total reviews)

33% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.7

Diversity and inclusion

2.6

Career opportunities

2.5

Work/Life balance

2.3

Senior management

2.2

Culture and values

Cainiao has an employee rating of 2.9 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

71 reviews

4.0

27 June 2026

Good communication, but requires frequent manual labor

Assistant

Recommend

CEO approval

Business outlook

Pros

good communication with the company

Cons

often need labor to work

3.0

21 May 2026

Good work time and friendly supervisor, but low pay

Store manager

Recommend

CEO approval

Business outlook

Pros

Good work time, friendly supervisor

Cons

Low salary, pressure work culture

1.0

30 Apr 2026

Toxic culture and low pay make it unbearable

Operations

Recommend

CEO approval

Business outlook

Pros

Nothing really is pros, working culture and salary both are toxic and unbearable

Cons

Low salary Toxic working culture Very unprofessional general manager in charge Don’t care about employees

Viewing 1 - 3 of 71 Reviews

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Cainiao

Cainiao Reviews

Ratings by category

Reviews by job title

Good communication, but requires frequent manual labor

Good work time and friendly supervisor, but low pay

Toxic culture and low pay make it unbearable

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