Does Call Assist pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Assist employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Call Assist. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Call Assist?

46% of Call Assist employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Assist 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Call Assist?

Rescue Coordinator (42) , Call Centre Agent (3) , Supervisor (3) , Accounts Assistant (2) , Call Centre Operator (2) , Customer Service (2)

What are the pros of working at Call Assist according to real employee reviews?

"Nice people to work with" ((in 6 reviews)); "Good training takes time to learn" ((in 5 reviews)); "Hard work, but worth it to gain better key skills and you can earn good money with overtime" ((in 3 reviews))

What are the cons of working at Call Assist according to real employee reviews?

"Low pay and sometimes challenging experiences" ((in 10 reviews)); "corrupt management" ((in 9 reviews)); "Supervisors are awful sometimes racists." ((in 4 reviews))

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Call Assist

Call Assist Reviews

Compare reviews

2.7

46% would recommend to a friend

(73 total reviews)

35% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.0

Work/Life balance

2.6

Culture and values

2.6

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Call Assist has an employee rating of 2.7 out of 5 stars, based on 73 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

73 reviews

4.0

21 May 2026

Good for meeting peers, but can become boring

Rescue coordinator

Recommend

CEO approval

Business outlook

Pros

It’s good to meet new people around similar ages

Cons

it does get boring after time

4.0

19 Apr 2026