My experience in the Campus Support Student Financial Planner role was far from what I expected. The position was advertised as an opportunity to help students with financial planning and support, but in reality, most of the work was administrative, repetitive, and poorly organized. There was little to no real financial advising involved.
Training was minimal and lacked structure, leaving new employees to figure things out through trial and error. The systems used were outdated and confusing, making even simple tasks unnecessarily time-consuming. Management provided very limited guidance and rarely checked in unless something went wrong.
Communication between departments was another major issue — important updates or policy changes were often not shared, which caused frustration for both staff and students. The workload could fluctuate drastically, with some days being overwhelmingly busy and others with nothing to do.
There were also limited growth or learning opportunities. Despite the job title suggesting a professional development path in financial planning, it offered little exposure to actual financial analysis or planning experience that could be applied to a finance career.
Overall, I would not recommend this position to anyone looking to build meaningful financial planning experience or advance professionally. It might be tolerable as a short-term student job, but for anyone serious about career development, it’s not worth the time or effort.