Does CardWorks pay their employees well?

According to anonymously submitted Glassdoor reviews, CardWorks employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CardWorks. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at CardWorks?

57% of CardWorks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CardWorks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CardWorks?

Customer Service Representative (29) , Collections Specialist (17) , Fraud Investigator (12) , Loss Mitigation Specialist (4) , Call Center Representative (3) , Collections Representative (3) , Customer Service (3) , Customer Service Representative (CSR) (3) , Director (3) , Fraud Specialist (3) , Manager (3) , Administrative (2) , Collections (2) , Customer Service Associate (2) , Debt Collector (2)

What are the pros of working at CardWorks according to real employee reviews?

"Great people.. good for experience; can be flexible;work is not hard.." ((in 15 reviews)); "great benefits" ((in 10 reviews)); "Work life balance is good" ((in 7 reviews)); "Work from home is ok." ((in 7 reviews)); "like culture and atmosphere of the diverse teams across all locations." ((in 6 reviews))

What are the cons of working at CardWorks according to real employee reviews?

"So unless you like working for very low pay unless you work a lot of overtime and micromanagement then come on down" ((in 15 reviews)); "Over aggressive management, timed bathroom breaks" ((in 12 reviews)); "The training is horrible!" ((in 9 reviews)); "There is zero help in terms of hiring valid candidates to offset resource constraint and if upper management doesn't like an answer provided to them, it is just ignored." ((in 7 reviews)); "Not enough Vacation time" ((in 3 reviews))

What are employees saying about CardWorks redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CardWorks redundancy and their outlook for job security at CardWorks in 2026.

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CardWorks

CardWorks Reviews

3.2

57% would recommend to a friend

(219 total reviews)

Dan Pillemer and Don M. Berman

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.4

Work/Life balance

3.2

Culture and values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

CardWorks has an employee rating of 3.2 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CardWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

219 reviews

2.0

28 June 2016

Not the best job!

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Incentives, some of the people are nice and helpful, clean and nice looking building, dealing with different clients and having a better idea of the industry in different areas.

Cons

FAVORTISM! Yes every job has favoritism but my my my does this place treat their employees unfairly, some of their employees. Management sends distasteful emails to their reps as if they're their children or in grade school! They're not flexible with their hours even if you show them your school schedule. The training is horrible! New hires often come out on the floor knowing nothing! So sad

2.0

7 Sept 2021

Not stable/fair working environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There were challenges that weren't all bad. Kept you on your feet so to speak and the co-workers were usually great.

Cons

Unfair break/bathroom times. (pregnant 8mos ran out of bathroom break time (2 ten minute breaks for an entire 8 hour day) went to bathroom for few minutes got written up and penalized until I could have my OB fax (right then and there) a letter allowing extended bathroom breaks. Harsh penalties for helping elderly customers on phone or with payment. extremely unfair salary, poor management in most departments huge employee turnover rate, insults from management horrible pullback or formal job training after initial employment, favoritism between management and staff which created unfair wage gaps, treatment, and personal conflicts.

1.0

4 Apr 2023

Do Not Apply Here!!!

Card services associate

Recommend

CEO approval

Business outlook

Pros

PTO and OT if needed

Cons

Outdated laptops for remote workers, tech issues caused by the company that you are not paid for, Skype not permitted to be used between coworkers, only management, rude customers, rude and poorly trained supervisors, I could go on and on for days.

Viewing 1 - 3 of 219 Reviews

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