Cardinal Education Reviews

4.0

76% would recommend to a friend

(94 total reviews)

Allen Young Ji Koh

83% approve of CEO

65% positive business outlook

Cardinal Education has an employee rating of 4.0 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cardinal Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

94 reviews
1.0
23 May 2023

Nothing but unprofessional

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working from home was nice. I also really liked most of the people I worked with.

Cons

- Toxic company culture - Daily drama, gossip, and negativity (all fueled by the CEO) - A CEO that frequently yells and sometimes even screams at his employees - A high turnover rate - No job security - Unprofessionalism all around From what I’ve observed, this man runs his business through intimidation and by hiring a fresh set of workers each quarter, only to go on a termination spree when the work slows down. All in all, this has been the strangest job I’ve ever had. Steer very clear of this place.

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Cardinal Education Response
3y
Dear Concerned, Thank you for sharing your feedback with us. We appreciate your perspective and want to assure you that we value your input. We understand that personal experiences can vary, and we acknowledge your concerns about certain aspects of our company culture. Creating a positive and supportive work environment is important to us, and we continuously strive to improve in this regard. Regarding your comments about our CEO, we want to emphasize that we take employee well-being and growth seriously. Our management encourages a growth mindset among employees and is genuinely invested in their success. He believes in pushing individuals to reach their full potential and provides resources, mentorship, and support to facilitate their professional development. However, we also recognize that leadership styles can differ and that our CEO's assertive approach may not resonate with everyone. We value your feedback and will take it into consideration as we continue to foster an environment that promotes open communication, respect, and collaboration. If you have any specific concerns or suggestions, we encourage you to reach out to our HR department. We are here to listen and address any issues you may have. Once again, we appreciate your feedback and thank you for your contributions to our organization. Sincerely, Cardinal Education - Employee Relations HR
1.0
24 Nov 2015
Recommend
CEO approval
Business outlook

Pros

- Pay is okay, not great, if you can get nearby students - The actual tutoring is enjoyable; the students are often great to work with. If you enjoy this enough, it can make working with the office tolerable.

Cons

- There was a missed payment over the summer that I quickly brought to their attention. I was promised multiple times that it was being investigated. My repeated emails went largely unanswered or were given vague responses with no timeline. I was told to contact the CEO who did not make my issue a priority. The payment did not reach my bank account until November, shortly after I threatened filing a report with the BBB. - On a related note, in terms of senior employee accountability, I was promised a recommendation letter from one of the consultants at the company for a full-time position I was pursuing. He/she missed the deadline to submit it. - Rate is advertised at an hourly wage, but after travel time, gas, time filling out reports, weekly phone calls with office, communication with families, etc. are included, I calculate it to be approximately half of the advertised rate. Know this if you apply. - If you fill in as a substitute when they request it, you are actually only paid less per hour which is ridiculous because you are doing them a favor by being available on short notice, but your pay rate is reduced. Know this if you volunteer to substitute. - Micromanaging is rampant. Despite the fact that I was repeatedly told during my weekly phone calls that I was the best coach they had, they still felt the need to micromanage everything, whether it be scheduling, grading, or reports. Session reports have a bunch of unnecessary requirements but they will get on your case if you, for example, fail to list an "introspective question" each time. - You will be required to obtain grading log in information from students/families. Some families are very uncomfortable with this, and my relationship with them was hurt by the aggressive nature of this request.

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Cardinal Education Response
10y
We are disappointed that you did not have a stellar experience with Cardinal Education. We believe in providing a collaborative, positive environment that encourages staff to communicate with our management. Our session reports are designed to open those communication pipelines and push our coaches to grow professionally. We know how tough it can be out there in the field to execute our holistic mission to make a difference with a student - we want to be involved in that process! We work predominantly with families who expect the best, and we want to make sure we are providing our over a decade of institutional memory to help all of our staff be successful! As for pay, we are proud to provide compensation that is well-above industry average and a bonus system that rewards coaches for embodying our mission to change lives. Lastly, for the letter of recommendation, could you please email one of our staff about this? We believe in helping launch the careers of our staff, whether that's moving on to some of the top medical and law schools in the country or to top employers like Goldman Sachs. We regularly provide great recommendations for former staff members, and we'd be happy to follow up on this to understand what happened. Thank you!
1.0
31 Dec 2014

Avoid this company!

Recommend
CEO approval
Business outlook

Pros

I was promised decent pay, but the hours were too few.

Cons

There is an incredible amount of micro-managing. Many of the employees were unhappy and remained with the company due only to contracts. Allen seems to be self-obsessed and does not care about helping students. It is all about the money! It's absolutely ridiculous. I was asked to repeatedly to increase hourly rates on families that could not afford it. I couldn't take it anymore. This almost resembled a ponzi scheme. Much of the business was dealt under the table.

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Cardinal Education Response
11y
We believe this review to be false as the details outlined do not coincide with any of the positions at our company. None of the coach (tutor) positions that we offer have ever been structured in this way. This year, based on our continued success with students, we have been fortunate enough to launch Cardinal Education Scholars (CES), our non-profit division. We launched CES in conjunction with the Boys and Girls Club to provide our coaching and consulting services to middle school students from under-served schools because we believe that all students, regardless of their socioeconomic status, deserve the opportunity to be successful. Our goal is to mentor and guide these students through from now until they apply and are accepted to outstanding universities!
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Glassdoor has 101 Cardinal Education reviews submitted anonymously by Cardinal Education employees. Read employee reviews and ratings on Glassdoor to decide if Cardinal Education is right for you.