Pros
Any agency of this nature is hard to keep running with the slightest inconvenience causing a multitude of problems if a carer phones in sick after a night on the razzle. More often than not actually. But this one offers more than your average, including much better than average rates and support when required. This also includes paid travel time and fuel. Though, the pressures of BS staff calling because their car has blown up for the 10th time In a fortnight or they yet again have dysentery for at least the fifth time since last thursday causes much pressure on existing staff thus creating a vicious cycle. It ain't easy from all sides for sure but I would say this company is amazing but they should employ actual adults with responsibilities, this would at least create a stronger team, I am though talking about an age group of at least 30 and above.
Cons
These companies employ kids with no life or people experience