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      Careium

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      Careium Reviews

      2.3

      23% would recommend to a friend

      (27 total reviews)

      22% positive business outlook

      Careium has an employee rating of 2.3 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an average working experience there.

      Reviews by job title

      27 reviews
      1.0
      23 Jan 2026

      “Poor management, unrealistic expectations, little regard for staff wellbeing”

      Call handler
      Recommend
      CEO approval
      Business outlook

      Pros

      The role itself is straightforward once trained. Remote working is available.

      Cons

      Chronic understaffing leading to constant pressure. Annual leave regularly refused even when requested far in advance. Capacity issues used repeatedly without transparency or evidence. Poor communication from management and slow responses to concerns. High workload, rigid targets, and little flexibility. Staff wellbeing frequently mentioned but rarely reflected in practice.

      3.0
      28 Sept 2025

      Them and Us.

      Operator
      Recommend
      CEO approval
      Business outlook

      Pros

      A good company with plenty of people who want to the right thing for our clients

      Cons

      Them and us culture has crept in over the last few months. Them being head office in Blackburn and us being everyone else. Especially down south. Unrealistic targets being set by senior management without the adequate staff available. It's a shame. This company was great when I started.

      1.0
      6 Sept 2025

      Avoid

      Call handler
      Recommend
      CEO approval
      Business outlook

      Pros

      Met some really good people, whom i worked with

      Cons

      Terrible company, lie at interview stage about the job. When you actually start, youre doing a different role. Management dont care about staff.

      Viewing 1 - 3 of 27 Reviews
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      ReviewsCareium reviews

      Glassdoor has 29 Careium reviews submitted anonymously by Careium employees. Read employee reviews and ratings on Glassdoor to decide if Careium is right for you.