Cariloha Reviews

3.3

54% would recommend to a friend

(42 total reviews)

Jefferson G. Pedersen

62% approve of CEO

50% positive business outlook

Cariloha has an employee rating of 3.3 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cariloha employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

42 reviews
1.0
27 Mar 2020
Recommend
CEO approval
Business outlook

Pros

-flexible hours -commission for selling high-priced items -product made from bamboo -can meet and build relationships with amazing customers

Cons

-Very low pay especially when sales associates are expected to sell luxury and expensive items. -Poor training. When you begin work, they expect you to train on a website at home with no pay. -No sick or vacation days. Even if your home state requires it, the company will not offer these benefits because their corporate office is in Utah which does not require employers to offer paid sick or vacation days. Also, staying home from work while sick is usually frowned upon. -The company will let you go without any appropriate reasoning or notice even if you just started working. -If the store foot traffic is slow, the company will still blame you for it or will accuse you of not doing your job. -They will still let you go or cut your hours for no apparent reason even if the store is doing well, you have high sales, a great personality, a team player and a hard worker. -Terrible, and I mean TERRIBLE communication. If this is your main income working part time or full time, they regularly threaten your livelihood and they do not bluff - they don't care about their frontliners and WILL let you go with a snap of their fingers. During the Coronavirus outbreak, the store closed. They furloughed us WITHOUT giving us official notices or letters whatsoever. We learned that we were out of the job via text from the manager. -Managers are expected to run the store with very poor support from corporate. They are forced to cut most or all staff, and work 7 days a week if sales are low. -After working for multiple managers, every single one of them developed some kind of health issues due to the stress and anxiety. This causes poor morale for the sales associates. -The company literally tells their managers to tell their employees that they will be fired for slow traffic and sales. -Regional Sales Directors rarely know what is happening with their managers and stores. -Misogynistic mindset from most corporate staff. They heavily play favorites with you especially if you are a member of the LDS. -You work at the store alone most of the time. -Brick and mortar stores compete with the company's online store all the time. -No growth opportunities to work up to management unless a manager gets fired or quits. -Extremely high turnover rate. Sales associates usually do not last for more than six months. -Overall, it was very disappointing to work here especially for a company who brags about being one of the fastest expanding companies, their successful growth in revenue the past few years and corporate staff being members of the LDS faith.

1.0
12 Oct 2021

Crap

Recommend
CEO approval
Business outlook

Pros

living somewhere pretty for a little

Cons

awful coworkers (who you also live with), the job is just lying and manipulation, managers SUCK, very little pay, if things break in house no one takes care, VERY slow work (days where only 2 customers would come in)

1.0
31 Aug 2025
Recommend
CEO approval
Business outlook

Pros

1. Provided Housing and Car (with major caveats, see cons) One of the biggest logistical draws of this internship is that housing and transportation are included. This can be appealing for college students or young adults looking to experience life in Hawaii, Alaska, or another remote location without the burden of finding a place to live. 2. Sales Experience in a Real Retail Setting If you’re self driven and in a busy store, you’ll get plenty of chances to practice retail sales, upselling, and customer interaction. The hands on experience could be useful if you’re pursuing a future in retail, business, or customer service. If you’re lucky enough to have a manager who actually trains and supports you. 3. Opportunity to Relocate and Travel Temporarily For someone wanting to temporarily relocate to Hawaii, this internship can seem like an affordable entry point. You do technically get to live in paradise though, as detailed below, the quality of that experience may vary significantly. 4. Some Interns Make Great Friends (but not always) Depending on your location and who you’re placed with, you might make some great friends. But it’s a gamble and if you’re a person of color, you may find yourself excluded from those bonds completely.

Cons

1. Deep Seated Racism and Cultural Bias As a person of color, I cannot overstate how isolating and painful this internship became. Despite being one of the top sales performers in the company literally setting records. I was treated like I didn’t belong. I was excluded socially, targeted with false accusations, and terminated without warning after one low performing month, while white interns with consistently bad numbers remained untouched and were eventually promoted. There is an unspoken but very felt culture of white Mormon favoritism. If you’re not white, Mormon, or related to someone who works for the company, you’re treated like an outsider. Period. The team dynamics are cliquey and cold. People don’t try to get to know you, and there’s little support. Doesn’t matter how much you may have in common or how nice you are. You will never be seen as one of them. You will never be considered an equal counterpart. 2. Rampant Nepotism Many interns are hired because their parents, aunts, or family friends have ties to Cariloha. These interns often have poor work ethic and very low sales, but they know they’ll never be let go. Their mediocrity is protected, and it directly impacts everyone else especially high performing interns who are expected to pick up the slack. It’s demoralizing and unfair. 3. Horrible Pay with Predatory Commission Structure You are paid $600/month that’s $150/week to work 40 hours/week in a demanding retail environment. That is less than $4/hour. They promise commission, but you only earn it if you hit a goal that’s often just barely out of reach. This isn’t a bonus it’s a dangling carrot. If you miss it by even a couple hundred dollars you get nothing. The system is built to make you work like you’re earning commission, without actually paying you fairly. Managers don’t do much better. They might earn $1,000/month, but are also subject to the same “no commission unless you hit the goal” rule. 4. Poor Living Conditions Yes, they give you housing but much of it is roach infested, poorly maintained, and in sketchy areas. Several interns had to deal with pest issues that went unresolved for months. The quality of life is far below the standards you’d expect for a professional internship program. 5. You’re on the Hook for Car Repairs The cars they provide are not well maintained, and when things go wrong which they often do interns are expected to pay out-of-pocket. So even though a car is “included,” it ends up costing you hundreds of dollars that you’re barely making in the first place. 6. Little to No Real Growth Opportunities They talk a lot about “career paths” and “growing with the company,” but in reality, there’s no upward mobility unless you’re one of their “favorites.” It is 100% a popularity contest. Promotions are rare, training is inconsistent, and they don’t truly invest in developing interns into leaders unless you already fit the mold or have connections. 7. No Job Security, Even If You’re the Best I was let go after one low performing month (keep in mind that specific store had been underperforming for months before I took over and continued to underperform after I left) , despite 10+ months of outperforming and breaking records. There was no warning. No coaching. Just a sudden switch and I was out. Meanwhile, interns/managers who had months of poor performance were given multiple chances. The standards are inconsistent and discriminatory. 8. Emotionally and Mentally Draining The pressure to constantly overperform, deal with microaggressions, and carry the weight of the store while others coast is exhausting. Especially as a person of color, the experience can be dehumanizing.

Viewing 1 - 3 of 42 Reviews

Glassdoor has 60 Cariloha reviews submitted anonymously by Cariloha employees. Read employee reviews and ratings on Glassdoor to decide if Cariloha is right for you.