There's an overall lack of strategy. It seems like the C-suite thought that the the industry they're entering for the first time was going to be a lot easier to penetrate. There has been 2 rounds of layoffs in 3 months. The sales structure has gone through 3 changes in 3 months. Decisions seem to be made in a panic, without a clear long term plan.
The company has gone through two CROs, hiring without previous CRO experience, and there is no VP of sales.
There seems to be a general lack of involvement from the CEO. Only presents himself during all hands meetings and when things aren't going well. Does not lead his team to good performance, just knocks them down over "bad" performance
The company is stuck in reactive mode, on its tech offering as well as it's treatment of employees
The technology never works as it's supposed to for customers reviewing. 100% of the time it requires fixing and patching - some customers are ok with it, others aren't.
CTO fights for honest communication with customers, while the other C-level members push for smoking mirror approaches
C-level encourages inaccurate deal forecasting putting pressure on sellers to create false opportunities to report to the board
The company has been in survivor mode the whole time I've worked there, which there is nothing wrong with. The problem is that the c-level management does not have a strong knowledge and understanding of the market it's in.
The company prides itself in having a very short hiring process. The problem is that it's too quick and often times, they hire the first person to show interest in the job, instead of the best person for the job
Sales and Marketing are two entirely separate teams and there is toxic tension between the two teams that goes unaddressed
There is no HR team, meaning employees aren't able to go to anyone to address issues. You're on your own once hired.
There will be at least one more round of lay offs this year, stay away from this company in the foreseeable future. They sale the company as a future unicorn, while only showing signs of failure.