Older, tenured staff that is resistant to change. No actual "teams".
Pros
There are good people at Celero who are willing to embrace change. Celero is preparing for the Fintech's, hopefully they can make the necessary changes and implement them successfully before they lose their clients.
Cons
Numerous staff have been at Celero for many many years and have a hard time seeing how things can be done in new ways. They then put up road-blocks. Celero is great at documenting how things should be done but is terrible at documenting how things are implemented. Celero is run on "tribal knowledge". Nothing is documented when it comes to how things have been done. People cant or wont find the time to share this knowledge. Key people are able to talk their way out of answering questions for fear of others knowing what they do. Very hard to impossible to introduce new processes as most don't want to learn something new. The new push from the top is change but the people who will have to change will not. Celero is in dire need of removing numerous people who will prevent change which will be the downfall of Celero. Currently there are no teams, only people who work on the same project as they use a matrix style of project management. People get shuffled around continuously which dissolves any chance of team work. PM's only assign tasks, they have no knowledge of what they are actually trying to accomplish. Team members take no ownership of projects. Celero people love to have meetings where everyone must attend and voice their opinion but no one will make a decision as no one owns the project, only a task. Work from home sounds great, but it does not provide a good environment for team work and bonding. "Water cooler" conversations do not exist and this is the backbone of a good team.
