Cengage Reviews

- Salaries are not competitive, no salary transparency or opportunity for salary negotiation, no opportunities for growth/promotion. - Budgeting and resourcing is inconsistent across divisions - divisions with higher levels of pressure are understaffed and yet still have high expectations of delivery output. - A significant number of employees have been made redundant within the last two years, undercut by ineffective communication from management and non-existent support for remaining employees. The expectation is for remaining employees to pick up the work from unfilled positions, while maintaining their own work, for no extra compensation. - Permissions, finance and HR have all been offshored, making it difficult for local employees to get support, or trust that their voices will be heard when they have genuine concerns. - Management continues to ignore the obvious dissatisfaction of their employees. Despite annual feedback surveys with consistently negative results nothing of any substance has changed. - Poor support for lower level staff In summary: understaffed, overworked, feedback isn't taken on board, poor compensation, no career progression, fear of retaliation if you get too vocal about work conditions.

Under resourced, constant change and uncertainty, lack of career growth