Center for Human Development (Massachusetts) Reviews

Management is disorganized, knee jerk reactive, quick to blame and judge without any perspective of history and source of problems. company is losing big money due to poor descion-making which lacks planning and follow through. Long term excellent staff are marginalized, undermined and being blamed for the results of the organizational dysfunction and reactiveness. Rules are changed and applied retroactively. Morale of direct care and corporate staff are at an all time low and anyone who can get out is. Employees who disagree or challenge are considered disposable. Raises are non existent except for the top management.

The challenges to working at CHD are numerous. Perhaps the most challenging is the lack of good management and leadership. Director spends a lot of time and resources putting out fires rather than addressing problems directly and working with employees to find effective solutions. Training and adequate clinical support is virtually non-existent, resulting in clinician burnout and high employee turnover rates. Our This management style also seems to limit the personal growth of its employees. Rules and policies seem to apply differently to different people. This is difficult to observe as sometimes good employees are penalized while people who skirt their responsibilities are rewarded. Our documentation rate is abysmal (probably a reflection of poor organization and training). Salaries are inconsistent, varying widely, regardless of number of years experience. Benefits are minimally basic, very little time off, no sick or personal days, scant retirement and low tuition reimbursement. Medical insurance seems decent in comparison to other non-profits in the area.