Centrelink Reviews
Updated 20 Apr 2020
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Part-time
- Full-time
- Contract
- Intern
- Freelance
- Worldwide
- Australia - All Cities
- - Australian Capital Territory
- - Canberra Area
- - New South Wales
- - Sydney Area
- - Coffs Harbour
- - Queensland
- - Brisbane Area
- - Victoria
- - Melbourne Area
- - Traralgon
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
"Great employer"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at Centrelink full-time
Pros
Lots of opportunities for advancement. Stable employment. Equal opportunity employer. Very fair wages. Varied options for career path. Manage your own career.
Cons
Large amount of staff australia wide, can be competitive and hard to get noticed.
Continue readingCentrelink2019-03-19"Stable work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookI worked at Centrelink full-time for more than 5 years
Pros
Worked in a great team, saw a wide variety of clientele, gained experience working with newly arrived refugees and interpreters.
Cons
The role is narrow and can be repetitive. There is a lot of stress about the timely completion of reports. Often the system would crash.
Centrelink2020-04-20"Bad"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI worked at Centrelink full-time for more than 10 years
Pros
None nothing useless bad horrible
Cons
Everything waste of time no idea
Continue readingCentrelink2020-01-25"Great experience"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at Centrelink full-time for more than 8 years
Pros
Help many people through difficulties
Cons
Customer aggression but supportive managers
Centrelink2019-09-01"Health is more important than money"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI worked at Centrelink full-time
Pros
Good remuneration package leave benefits etc
Cons
Management Behaviour includes intimidation and prejudice
Continue readingCentrelink2019-09-26"Good place to start"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookI have been working at Centrelink full-time for more than 10 years
Pros
Good pay and working conditions
Cons
Difficult to get permanent positions.
Continue readingCentrelink2019-07-17- Helpful (1)
"Service Officer"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo Opinion of CEOI have been working at Centrelink full-time for more than 8 years
Pros
Pay ok once you get to the top of your pay band.
Cons
Micromanagement of staff to the point of causing mental illness issues, old systems that are poor and new systems that are worse with more issues. Career progression if you are friends with the right people and a lot of sucking up. No job security , future looks bleak as giving jobs to casuals and full time staff spend time fixing the casuals mistakes or apologising for casuals wrong information given out. ICT barely exists no IT local help just admin staff who were phone staff giving it a go. No option to choose your work as not all staff like processing claims in a dinosaur system and enjoyed help customers on the phones. Sites are shrinking , people leaving and not being replaced.
Continue readingCentrelink2019-06-12 "So glad I left"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI worked at Centrelink full-time for more than 8 years
Pros
Lots of variety of work even if you don't want to change roles
Cons
Over managed Unrealistic KPI's Overuse of contractors Executive level management mainly hopeless
Centrelink2019-06-29"Service Officer"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookI have been working at Centrelink full-time for more than 10 years
Pros
Uniform, Reasonable Hours, Ok salary once you have reached the highest grade
Cons
Customer aggression, Customer intimidation, Not always backed up by team leaders when dealing with customers
Centrelink2019-03-25"Centrelink"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at Centrelink full-time for more than 10 years
Pros
Great satisfaction of serving the Australian public
Cons
Need to develop a thick skin
Centrelink2019-03-04