Does Certainty Home Loans pay their employees well?

According to anonymously submitted Glassdoor reviews, Certainty Home Loans employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Certainty Home Loans. This rating has been stable over the past 12 months.

How satisfied are employees working at Certainty Home Loans?

77% of Certainty Home Loans employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Certainty Home Loans 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Certainty Home Loans?

Loan Officer Assistant (5) , Loan Processor (2) , Mortgage Loan Officer (2) , Operations (2)

What are the pros of working at Certainty Home Loans according to real employee reviews?

"Great environment and culture!" ((in 9 reviews)); "Everyone is always so nice and willing to help out in any way possible." ((in 4 reviews)); "Definite team environment, available training" ((in 3 reviews))

What are the cons of working at Certainty Home Loans according to real employee reviews?

"Loan Origination System and Communication" ((in 3 reviews))

What are employees saying about Certainty Home Loans redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Certainty Home Loans redundancy and their outlook for job security at Certainty Home Loans in 2026.

Certainty Home Loans Reviews

3.8

77% would recommend to a friend

(52 total reviews)

John L. Aspinwall

88% approve of CEO

80% positive business outlook

Certainty Home Loans has an employee rating of 3.8 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Certainty Home Loans employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

52 reviews

2.0

26 Aug 2015

Operations Support

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good company to gain experience if your new to the industry. Coworkers are polite

Cons

Lack of pay raises. Corporate Office thinks employees are expendable. Job description changes every 2-3 months. Company will hire employees outside the company instead of within company. Inexperienced Management has little support for coworkers and will Micro-Manage un-necessarily.

4.0

6 Sept 2014

Once upon a time, it was a great place to work

Underwriter

Recommend

CEO approval

Business outlook

Pros

At the time, the Denver office was a fun, productive environment. Branch manager at the time was a very caring individual. CFO and Bill Starkey were wonderful. In my opinion, processors, closers, and underwriters were treated fairly. The culture was fun and conducive to work.

Cons

Salary was extremely low, try $51,000 for a senior underwriter. Bonus was good, but the number of files required to achieve the additional bonus was unrealistic. Once Bill stepped down and John Aspinwall took over, the company seemed to take a downturn.

3.0

30 June 2010

Mortgage Banker

Mortgage banker

Recommend

CEO approval

Business outlook

Pros

Great Processes on submitting loans and getting them underwritten, turn times on loans are great. Great marketing and a terrific pay structure and rate sheets.

Cons

Resubs take 48 hours to clear. You do have a mortgage license since the company is not a bank. Also, the company is not a loan servicer so you do not get any loans from in house refinances.

Viewing 1 - 3 of 52 Reviews