Does Chief Protective Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Chief Protective Services employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Chief Protective Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Chief Protective Services?

46% of Chief Protective Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chief Protective Services 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Chief Protective Services?

Security Officer (6) , Security Guard (5) , Dispatcher (4)

What are the pros of working at Chief Protective Services according to real employee reviews?

"Great company and awesome staff." ((in 3 reviews))

What are the cons of working at Chief Protective Services according to real employee reviews?

"Paid $10.50 when minimum wage is $11.50." ((in 3 reviews))

Chief Protective Services Reviews

3.0

46% would recommend to a friend

(33 total reviews)

Steve Fernandes

63% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (33 reviews)

Chief Protective Services has an employee rating of 3.0 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chief Protective Services employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

33 reviews

2.0

31 Jan 2017

Frustrated

Officer

Recommend

CEO approval

Business outlook

Pros

One of the dispatchers is nice.

Cons

I'm getting paid the absolute minimum, they keep me just below full time, I got stuck with a crappy post no one else wanted. No breaks. Got written up for an invalid reason. I could go get a retail/fast food job and it would be better than this.

Chief Protective Services Response

7y

First we would like to apologize for our tardy reply. I want to thank you for taking the time to give us this important piece of feedback. We apologize that your experience at Chief Protective Services Inc. did not match our intention of being the best security company you have ever worked with. We are taking your feedback seriously and will be addressing all the instances where we might have missed in delivering a enriching employment opportunity. We can assure you that it doesn’t behoove us as a company that relies on its excellent employees to needlessly punish them with write-ups. I can assure you that this is not the way we expect any of our employees to be treated. Thank you for your advice. We’ve taken note of your feedback, and will be using it to make Chief Protective Services Inc. a better place for everyone. Best of luck in your future endeavors. Thank you.

1.0

18 Jan 2018

Pay rate increase

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Lots of hours If you're working full time And they're willing to work with you on days off if needed

Cons

I've driven as far as a 160 miles round trip and was not reimbursed for gas they don't do that, And I was given a pay rate increase one minimum wage went up my rate increase did not I asked them why human resources contacted me and said I would have to wait a year to request a review hand have my rate increase approved when it was already approved on my last review had my Raise taken away Like I was being disciplined for Lacking in performance but my post loves me there and I've never had any complaints It took me 6 months to get a review for that raise and another 3 months of calling to try to get it when I was told I would receive a call back

Chief Protective Services Response

7y

Thank you for taking the time to write us this review. While we are an at will employer, it is not within our values here to recklessly give and take away raises without good reason. Because there are so many important points in your review, we’d like to invite you to contact us to discuss your experiences. We never try to treat any of our employees as just a number, and we’re sorry to hear that you felt your experience went against our culture and values. It takes each and every one of us to discuss the culture and environment so that we may continue to make Chief a great place to work at.

1.0

2 Mar 2018

Hypocritical Employee handbook

Security officer

Recommend

CEO approval

Business outlook

Pros

We have dispatchers and hours.

Cons

HR has no clue of the accounts and can only assume by following an employee handbook. Example: The employee handbook state that our jobs are observe and report but when working at a site the rules change. We hand out tickets, we call tow trucks to tow vehicles, and then we have to deal with protensionaly dangerous individuals that may carry weapons. On top of that while we wait in harms way it take up to 30 to 40 minutes until the police offucer arrive. Now how is this following the handbook. Open door policy: This section in the handbook is a joke. The doors are always shut except when being discipline. They can't even call you to even cancel an appointment over the phone. It's all about them and were just there flock of sheep.

Chief Protective Services Response

7y

Thank you for taking the time to write out your comments and thoughts, we’ve forwarded them to the respective departments. We wanted to state that you are completely correct in the statement that Chief’s philosophy for our security officers is to “Observe and Report.” We want to clarify that we do not ask our security officers to “Observe and Report only, with no other duties.” The purpose of said clarification, and the purpose of our “Observe and Report” philosophy is meant for the protection of our employees. Chief takes each and every step possible to place our guards in locations that minimize as much personal danger as possible while providing them the tools and support required to perform their duties safely. Parking management, enforcement of property rules and conduct, are all standard duties that security officers must carry out every day. These duties are clearly stated in our post orders available at every post, as well as with Dispatch, and Quality Control as well. We never expect nor require any of our officers to physically attempt to resolve any situation, as that could put them in harm’s way. “Observe and Report” means to be observant of one’s surroundings and if one notices any foul play, to report it to the proper authorities. We hope this clarifies things for you. We wish you the best of luck in your future.

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