Does Chiltern Railways pay their employees well?

According to anonymously submitted Glassdoor reviews, Chiltern Railways employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Chiltern Railways. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Chiltern Railways?

69% of Chiltern Railways employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chiltern Railways 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Chiltern Railways?

Train Driver (4) , Train Manager (4) , Customer Service Representative (3) , Analyst (2) , Manager (2) , Train Cleaner (2)

What are the pros of working at Chiltern Railways according to real employee reviews?

"Good pay and care taken with rest days" ((in 5 reviews)); "Excellent team, Excellent atmosphere, Great Benefits" ((in 4 reviews)); "1. Supportive and collaborative colleagues fostering a positive work environment." ((in 3 reviews)); "challenging enjoyable work, great benefits" ((in 3 reviews))

What are the cons of working at Chiltern Railways according to real employee reviews?

"poor management, to get on in the place its who you know and not whether you are competent at the role." ((in 6 reviews))

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Chiltern Railways

Chiltern Railways Reviews

3.8

69% would recommend to a friend

(52 total reviews)

68% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity and inclusion

3.6

Culture and values

3.5

Work/Life balance

3.5

Career opportunities

3.1

Senior management

Chiltern Railways has an employee rating of 3.8 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chiltern Railways employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

52 reviews

1.0

10 Mar 2026

Horrible place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Struggling to find something good

Cons

Management aren’t properly trained in people matters. Union reps run the railway Previous manager was micro managing, lacked emotional stability and made members of a team cry. The managing directors are disengaged and fail to direct their leadership teams.

3.0

5 Feb 2026

Not great

Duty manager

Recommend

CEO approval

Business outlook

Pros

People are nice and welcoming

Cons

Management team are very poor and dis-organised

3.0

13 Jan 2026

Fast paced

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Very busy environment, interesting, no two days are the same.

Cons

Shift Work, short staffed, poor infrastructure and contract management.

Viewing 1 - 3 of 52 Reviews

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Chiltern Railways

Chiltern Railways Reviews

Ratings by category

Reviews by job title

Horrible place to work

Not great

Fast paced

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