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      Chums

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      Chums Reviews

      2.7

      46% would recommend to a friend

      (19 total reviews)

      43% positive business outlook

      Ratings by category

      2.9

      Diversity and inclusion

      2.9

      Senior management

      2.8

      Culture and values

      2.8

      Work/Life balance

      2.6

      Career opportunities

      2.3

      Compensation and benefits

      Chums has an employee rating of 2.7 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an average working experience there.

      Reviews by job title

      19 reviews
      2.0
      15 Jan 2025

      Ridiculously hard

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Absolutely amazing team itself, they really look after you

      Cons

      You’re trying to get older people to see a catalogue and put and order through when lots of them have trouble seeing, trouble hearing (so over the phone is almost impossible) and they don’t understand payment.

      2.0
      14 June 2022

      Wouldn’t recommend

      Order processor
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is never late and bus stop conveniently round the corner

      Cons

      Worked into the ground for a lot less than others are paying ‘If your face fits’ system in there Constantly running out of the ‘free tea and coffee’ Poor training system in place

      1.0
      7 May 2022

      Okay for a time

      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Staff discount, they come around with tea trolley

      Cons

      None stop calls, very stressful

      Viewing 1 - 3 of 19 Reviews
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      Glassdoor has 21 Chums reviews submitted anonymously by Chums employees. Read employee reviews and ratings on Glassdoor to decide if Chums is right for you.