Chupi Reviews

2.8

39% would recommend to a friend

(31 total reviews)

38% positive business outlook

Chupi has an employee rating of 2.8 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Chupi employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

31 reviews
2.0
25 May 2022

I would steer clear..

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Kind and supportive colleagues - Staff discount

Cons

- Huge disconnect between senior management and lower level - No structure or clear business model - Kindness and Well-being a core value of the company but the Salary is impossible to live on , forcing staff to take on second jobs - A lot of talk, very little action -No training -An ambitious vision to be a luxury brand but not willing to put in the work to secure solid foundation necessary - A revolving door of excellent staff - Promises of training/upskilling not kept -Poor communication from senior management -Customer service team continuously offering service recovery due to poor quality items being produced -Benefits cut immediately as soon as the company hits a rough patch -Lack of investment into their staffs career goals - Quick to hire staff from big brand names but slow to promote internally or acknowledge hard work put in - The type of place initially lovely to work in .. until you start to see the cracks

Chupi Response
4y
Thank you for your candid feedback. We understand you are a former employee. To help us improve the employee experience of our existing team, we would like to invite you to contact our Head of People via people@chupi.com to understand the context of your comments. We appreciate any feedback that will help us improve.
2.0
18 May 2022

Disaster

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company name is well recognised

Cons

Salary well below market rates Promises made during hiring never honoured Men are promoted much faster than women Workload is huge, overtime is necessary but not acknowledged Benefits are cut the second targets aren’t reached Toxic positivity No training Cult-like environment New roles constantly created at top level for external hires from big brand names, internal promotion is rare

Chupi Response
4y
Thank you for your honest feedback. We look forward to receiving more in depth feedback on some of the issues you raised here with you in person. Your feedback allows us to improve and we will continue to work with our department heads and their teams to provide the necessary supports for our staff.
2.0
20 May 2022

Lovely Employees, Poor Structure

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-The team are endlessly supportive, creative and hard working - really lovely to work with. -Staff discount on jewellery -Remote working policy -Pension contribution

Cons

-Pay disparities between departments and no pay transparency available. -No pay review schedule in place or any transparency around pay review schedules. Pay increases seem to be ad-hoc and given to some not others. -Salaries are consistently below market rates. -Micro-management from C level team - lack of chain of command in place, C-Level team contact team members directly on daily tasks as opposed to going through managers first, sometimes out of office hours. -Very little time given to project management, requests for new work are frequent and disorganised. -Lack of project management leads to many departments working overtime, despite the fact that work/life balance and a 9-5 day is promoted externally. -Very few development opportunities or career progression within teams. The company appears to be more interested in hiring externally than developing their current team in order to take on more senior positions. -Benefits are changed without updates. -Due to the lack of any long term incentives, benefits or bonus schemes there is a culture of not rewarding innovation or hard work. -Poor communication from the top down - information is circulated on a need to know basis. -High attrition rates as a result of all of the above.

Chupi Response
4y
Thank you for your candid feedback. We would welcome an opportunity to discuss any concerns you raised here with you in person: your feedback is invaluable for us to improve. We will continue to liaise with our department heads and their teams to provide the necessary supports for our staff.
Viewing 1 - 3 of 31 Reviews

Glassdoor has 32 Chupi reviews submitted anonymously by Chupi employees. Read employee reviews and ratings on Glassdoor to decide if Chupi is right for you.