CityFibre Reviews

3.2

43% would recommend to a friend

(325 total reviews)

Greg Mesch

62% approve of CEO

35% positive business outlook

CityFibre has an employee rating of 3.2 out of 5 stars, based on 325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CityFibre employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

325 reviews
2.0
25 July 2022
Recommend
CEO approval
Business outlook

Pros

Work life balance is ok as long as not delivering, other wise it's go go go. Working from home is helpful.

Cons

CityFibre promote a great ethos however, with the fundamentals we need to do our thing. Potentially long hours / paternal cultures, low pay and rate of change not rolled out with consideration to high pressure imposed on employees unnecessarily impacting their wellbeing, stress and anxiety levels. They promise the world with changes coming, improvement in processes, training, progression etc. etc. but I'm yet to see anything significant come of it after being here for 2 years. Too much focus on building the network and not enough on maintaining what they've already got or stopping to create a foundation of process and consistency. On paper should have been a great company to work for but over expanded too quickly during a pandemic without effectively interviewing staff. As a result, wrong people in wrong positions and management just as inept as the contractors. No job satisfaction whatsoever as no consequence to those who fail to deliver, contractors continue to produce poor quality that demands CF last minute intervention causing unnecessary rework and stress on city teams, no processes or consistency - everything is always urgent. In continual online meetings and updating duplicate information across numerous spreadsheets and databases; whilst trying to chase up people for information. Always being caught between the PM and the CBM with no job satisfaction, no set deliverables or ownership of anything. Spent unnecessary volumes of time on last minute tasks continually putting make believe dates on a spreadsheet just to satisfy head office. Poor compliance and quality. Second rate contractors being pushed to deliver a failed build, whilst compliance and quality is swept under the carpet to meet CityFibre’s targets. Cityfibre are well aware of the issues regarding poor compliance and quality, yet choose to ignore it CF don’t care about the legacy of defects contractors leave across the city or the quality of the network, only interested in numbers and RFS - not how they get it. Issues raised fall on deaf ears! A Network built on poor quality and compliance, a failure waiting to happen! Low staff moral, poor salary and they wonder why everyone is resigning!

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CityFibre Response
3y
First of all, thank you for taking the time to leave a review on your experience with CityFibre. We want every employee’s voice to be heard, so your feedback will be noted and shared with the wider team.
1.0
11 Oct 2017

If you've got a choice say no !

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Construction, Planning and Commercial teams on the front line work extremely hard to make a difference and keep the lights on

Cons

The executive team is disconnected from reality setting unrealistic financial and operational objectives

1.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The company paid well and paid out a lot of expenses for anything you did

Cons

First of all, they put the whole company through redundancy, told some people they are safe only to put them through another set of redundancies 2 months after. Avoid the HR team like the plague - honestly the worst set of people I’ve ever dealt with! The company is full of whispers and no one really knows what’s going on

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CityFibre Response
2y
Thank you for taking the time to leave a review about your experience at CityFibre. We take every comment seriously, and will pass your comments and feedback onto the wider team.
Viewing 1 - 3 of 325 Reviews

Glassdoor has 343 CityFibre reviews submitted anonymously by CityFibre employees. Read employee reviews and ratings on Glassdoor to decide if CityFibre is right for you.