ClearScore Reviews

Updated 25 Aug 2020

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4.0
74%
Recommend to a Friend
85%
Approve of CEO
ClearScore CEO and Co-Founder Justin Basini
Justin Basini
43 Ratings
Pros
  • "A great place for efficient people that likes to get stuff done and constantly challenge themselves(in 8 reviews)

  • "Free breakfast, beer fridge, perks, social company, etc(in 5 reviews)

Cons
  • "team members(in 3 reviews)

  • "Some people may find the fast-paced, delivery-focused environment difficult to handle, however I have found the pressure to be more than manageable(in 3 reviews)

More Pros and Cons
  1. COVID-19

    "Great experience working with clearscore"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ClearScore full-time for more than 3 years

    Pros

    Its amazing comopany with great opportunity, salary, and culture

    Cons

    The way they dealt with pandemic was a bit dissapointment

  2. Helpful (1)

    "Cool place to work, Most of the time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead User Interface Designer in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ClearScore full-time for more than a year

    Pros

    The company and CEO are great, people, in general, are great, great atmosphere.

    Cons

    The design team was all over the place.


  3. "Amazing company at management level and above"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ClearScore full-time for less than a year

    Pros

    - Very knowledgeable and driven people - Justin (CEO) knows and values people and is a really nice guy - Investment in the local community - Dogs in the office - No clock watching, allowed to do your job in the best way possible - Training available (more on this in a moment) - Senior management team have a stake in the business which makes them highly driven to get the best results

    Cons

    Joining at a junior level can be hard. Clearscore values people on their ability to deliver which is an amazing way of doing business. However in the team I worked in this lead to people wanting to show how valuable they are to the company. As a junior person I felt pushed down so that other people in the team can stand taller. I want to say that this is an isolated problem but truthfully I don't know. I asked about career progression and was told those conversations happen at the end of the calendar year. Ultimately this pushed me to look for career options outside of ClearScore so as to not clash with team members/wait for a conversation at the end of the year where I might be offered progression. I think ClearScore is an amazing company, and will nurture people to be their best - it was the combination of a bad serious of events, personal ambition for career progression and a very good offer from another company that lead me to leave. I was told there is a training budget for all staff, I asked to use the training budget on a course. Nothing happened. I asked again, nothing happened, I offered to pay 2/3rds, nothing happened. As a compromise I asked my manager if I could shadow a memeber of the product team, nothing happened. It was only when I handed in my notice did my managers manager offer me a promotion to manager level. I politely declined. I do believe that ClearScore is an amazing company with amazing people. I'm confident in saying there are structures in place to advance people and offer them progression, it was an unfortunate an series of events that resulted in me leaving, if things had been different I would have enjoyed a working at ClearScore for a long time.

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  4. "Great culture with fundamental management issues"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at ClearScore full-time for more than a year

    Pros

    - Some great aspects to the culture and friendly people - Flexible working, no clock watching, good work life balance - Show a keenness for advocating inclusivity (in some areas) - Fairly competitive pay - Some degree of business strategy transparency

    Cons

    - Top-heavy and undiverse C-level with a large level of micromanagement and final sign-off, which means employees arent always allowed to use their full expertise to do what is right. - Areas of the business and product are siloed with unclear ownership, which means the products are stagated in areas, any new products become disjointed as part of the full offering. - Very little recognition for good work, people that get rewarded are favoured, keep their head down, have the right manager, or have been there for a long time. Seemingly the only way for career development is if you happen to have been put on a high-exposure or relatively successful project, which is out of your control. - Titles do not match experience, employees more senior are forced to join at a lower level. - An emphasis of implied openness and many forced rituals, but with a somewhat calculated approach, which can make things feel a little cult-like and manipulative sometimes. There's a lot of shouting about how good the culture instead of enabling it to be great.

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    ClearScore Response

    CEO and Co-Founder

    Thank you for your thoughtful and honest feedback which we will reflect on as we seek to improve ClearScore and the environment that we strive to create to allow people to achieve their potential. I'd like to share some comments in response to some of your feedback. I do not believe that we don't recognise people who do good work. We have celebrations every quarter and make an effort to celebrate a range of people and projects so that it's not the same projects or names that come up every time. We have performance management twice a year which allows us to celebrate progress and give feedback formally throughout the year. Our company principles are exceptionally granular and clear. They are: Deliver, Focus, Obsess, Be Proud, Learn, Fight, Fail & Fix Fast, Lead. I don't think these are operational at all. Together with the text that goes with them they describe a set of desired behaviours. I wish you all the very best for the future and hope you find a place where you can thrive. Justin Basini CEO & Co-founder, ClearScore

  5. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition 
    Recommends
    Approves of CEO

    I have been working at ClearScore full-time

    Pros

    Great company, people and projects.

    Cons

    None that I can think of.

    ClearScore Response

    CEO and Co-Founder

    Thank you for taking the time to post a review of ClearScore. Justin Basini CEO & Co-founder, ClearScore

  6. Helpful (1)

    "Forced culture, flakey management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ClearScore full-time for more than a year

    Pros

    -A lot of really nice and intelligent people -Good benefits including training -Most of colleagues are caring and always happy to help -Good emphasis on wellbeing

    Cons

    -Culture is so forces, constantly going on about how great our culture is even though a lot of people are unhappy -Management can be very tone deaf in certain situations -Management do not bother to tackle clique culture and instead drown you with how good culture is -A lot of unqualified line managers who don’t take line management serious -CEO is heavily concerned about share holder value and company exit. He has also asked people to vote Conservative in last election. Shameful.

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  7. "An amazing company with amazing people."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Analyst Apprentice in Vauxhall, England
    Recommends
    Approves of CEO

    I have been working at ClearScore full-time for more than a year

    Pros

    - Everyone is very nice and welcoming. - Amazing benefits. - Great team spirit. - Always feel comfortable. - Nice Area. - pushes you to be better. - + a lot more!

    Cons

    None at all, mind-blowing company.

    ClearScore Response

    CEO and Co-Founder

    Thank you for your positive feedback. I really appreciate you taking the time to post it. Justin Basini CEO & Co-founder, ClearScore

  8. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ClearScore full-time for less than a year

    Pros

    - Great culture, very friendly workforce - They invest in your development and try to make you fulfil your potential - The company are very open and honest in the way they operate

    Cons

    - Young workforce is a bit of a double-edged sword as we sometimes lack experience

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    ClearScore Response

    CEO and Co-Founder

    Thanks for taking the time to write a review. I'm always so delighted when I get the feedback that ClearScore is a friendly place to work. We try so hard to create a safe space where people can be themselves and push themselves to achieve their potential. I completely agree that we need to ensure we bring in more experience and ensure our culture stays great as we scale. Justin CEO and Co-founder, ClearScore

  9. "Ok Startup. Do not expect much"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ClearScore full-time

    Pros

    - Employee Benefits, - Office Culture - Work Life Balance

    Cons

    - No good set up projects structure, no actual output, - Huge communication gap - Spend ample amount of time in Meeting with no real solution

    Continue reading

    ClearScore Response

    CEO and Co-Founder

    Thank you for taking the time to post a review which we will reflect on as we continue to create a good working environment at ClearScore. Justin Basini CEO & Co-founder, ClearScore

  10. "Bad working environment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at ClearScore full-time for less than a year

    Pros

    Work timings are flexible ...

    Cons

    Bad implementation of several functions Lack of HR policies No support from leadership in key issues Poor judgement in hiring

    ClearScore Response

    CEO and Co-Founder

    Thank you for your review and taking the time to give us feedback. Clearly you feel bad about your time with ClearScore. I'm sure that we captured a lot of this feedback through the exit interview process and will be reflecting on it. Your feedback is quite brief and non-specific and so difficult to respond to directly. However I'd like to give some comments more generally. I actually don't like "HR policies" - and, if this is what you are looking for, is maybe why you didn't feel comfortable at ClearScore. We like to give a lot of autonomy to our teams and employees. Where we have to we have policy but generally we operate through trust and guidelines. As you note, this applies for example to our flexible working environment, where people can within reason choose when and how to work. I wish you all the very best in your future and hope you find a workplace where you can thrive. Justin CEO and Co-founder, ClearScore

Found 54 reviews