Reviews by job title

212 reviews
4.0
15 Oct 2025

Good Company

Recommend
CEO approval
Business outlook

Pros

Good company to work for with an open and progressive culture

Cons

Very long recruitment process requiring a lot of patience.

5.0
13 Nov 2025

Great culture

Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance; people are very welcoming and inclusive.

Cons

Salaries are below average when comparing with peers.

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Close Brothers Response
6mo
Thank you for taking the time to post a review. We are committed to building an inclusive culture where everyone can thrive, so it's great to hear that you have experienced this. We go to extreme lengths to ensure a fair pay structure across the Group, and regularly engage third-party benchmarking specialists to ensure we remain up to date with market trends.
4.0
6 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance and nice company culture

Cons

No cons that I could think of

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Close Brothers Response
5mo
Thank you for taking the time to post a review, we appreciate your positive feedback and are glad you are having a good experience.
1.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Did at one have a good culture but that’s been completely destroyed.

Cons

- Mass redundancies across all businesses - Salaries are so low - You can feel the pressure around cost savings. No one knows who’s next and everyone is anxious - Senior leaders don’t care about their employees. All they care about it saving money and that’s at the detriment of employees mental health - They had a ‘D&I strategy’ but when they cost cut that initiative was the first to go as they don’t care about it.. it was all for show - If you raise issues with HR they don’t take anything seriously. They’re a bunch of 20 year old girls with no experience - Do not join this company. You’re expected to work 12 hours per day but get paid well below market rate. Ridiculous

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Close Brothers Response
2mo
Thank you for sharing your feedback. We’re sorry to hear about your recent experience and appreciate you taking the time to outline your concerns. We understand that organisational change can create uncertainty, and we recognise the impact this can have on colleagues. Your comments regarding culture, communication, workload, and our approach to inclusion and employee support are important, and we take them seriously. We are committed to addressing these issues and continuing to strengthen the support we provide across the business. We value all feedback—positive and critical—as it helps us identify where improvements are needed. If you would like to discuss your experience in more detail, please contact our HR Services team, HR.Services@closebrothers.com, so we can review the matters you’ve raised.
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most colleagues I met were friendly and knowledgeable. My line manager was supportive and a very nice individual all-round. A few bad apples but overall I thought the culture was good,

Cons

Career progression opportunities were very limited. Pay was also poor, I was earning below £30k despite being full-time and at the company for almost 4 years by the time I left.

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Close Brothers Response
1mo
Thank you for sharing your feedback. We’re pleased you had a positive experience with your colleagues and felt supported by your manager and we appreciate your honest comments on career progression and pay. We aim to ensure a fair pay structure across the Group, and regularly engage third-party benchmarking specialists so we are up to date with market trends. Supporting employee development and progression is very important to us, and we’re continuously working to improve the opportunities and pathways available. Thank you for your contributions, and we wish you all the best for the future.
5.0
15 Jan 2026

Excellent, but...

Recommend
CEO approval
Business outlook

Pros

Close Brothers is an amazing company. The culture is great, senior management are good to deal with and the work life balance is great. The CEO is brilliant.

Cons

Some middle managers who are incompetent and don't manage properly, adding unnecessary stress to colleagues by projecting their own inadequacies.

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Close Brothers Response
4mo
Thank you for taking the time to post a review. We recognise that work/life balance is of the utmost importance to our people's health and happiness, so we are pleased that your feedback reflects this. We take concerns about management and workplace culture very seriously. Our goal is to always support our teams, reduce unnecessary stress and continuously improve management practices. We appreciate hearing where we may be falling short so we can improve.
1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

There is possibility of paid training

Cons

A really bad culture and poor work-life balance

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Close Brothers Response
6d
Thank you for taking the time to share your feedback. We are pleased to hear that you found value in the opportunity for paid training, as we are committed to supporting learning and development for our employees. We are sorry to hear about your concerns regarding the culture and work-life balance. Creating a positive, supportive environment and ensuring a healthy balance between work and personal life are very important to us. Your feedback is taken seriously, and we are continually working to improve in these areas.
1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Good office location, decent CEO and pension plans.

Cons

Perfect environment for someone looking to be micromanaged, enjoys blame culture and aggressive tactics to ensure you burnout. Someone who wants to work with software so old it doesn’t load on to a web browser at full screen yet is told to leverage AI and be proactive in finding news ways to be productive, yet is shut down at any suggestion of doing that isn’t according to the exact process guide. If you aren’t that ambitious and want to work somewhere that it is certain you have nowhere to move up, this role could suit and helps if you don’t mind being severely underpaid. The recent FCA scandal shows Close is on trajectory for a sinking ship and this is reflected in the pay and culture as management struggle to manage the damage to reputation and financial performance.

5.0
29 Oct 2025

Good place to work

Recommend
CEO approval
Business outlook

Pros

Good culture and exposure to management

Cons

Not anything of note as a con. Has been a good experience to date

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Close Brothers Response
7mo
Thank you for providing your feedback, we are so glad to hear that our efforts to foster a supportive and inclusive culture make a real difference to our colleagues.
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