CloudTrucks Reviews

3.2

41% would recommend to a friend

(58 total reviews)

50% positive business outlook

CloudTrucks has an employee rating of 3.2 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CloudTrucks employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

58 reviews
1.0
6 Feb 2023

Incompetent leadership

Recommend
CEO approval
Business outlook

Pros

Really nice people and fun sales team.

Cons

Disclaimer: This review is being written to bring awareness to what you're signing up for, not as a smear campaign from a disgruntled former employee. I left on my own volition. Everything below is 100% true. In the interview process we (as in the entire new hire class) were told that everyone is hitting quota, the company is taking off, and that there is ample opportunity for us to grow in our careers and make a lot of money in the process. This could not be further from the truth. Poor leadership has led to mass layoffs and reps quitting regularly (team has dramatically reduced in size, while claiming to be a high-growth start-up). They hired too many reps without the proper backend support. Sales reps spend the vast majority of their time helping onboard new clients instead of working to build more pipeline. Quotas are raised regularly, regardless of team performance. The quotas are grossly unattainable, less than 5% of reps hit quota (most of the time 0%). This was true at the time of hiring as well. They raise quota to reduce sales reps pay, they don't actually expect you to hit your number. This was made clear when a new comp plan was sent out via email at 9pm at night, with no prior notice, where they nearly doubled quota, after 0% of the team hit the former number. This resulted in a 25% paycut to the entire sales specialist staff so the company could "reduce our cost to acquire new customers." The company runs so lean that they are incapable of supporting the relatively small amount of drivers that are on the platform. They capitalize on taking advantage of newer drivers that are still learning the ropes and are not able to recognize that the CT offering is no different than the rest. They are just another run-of-the-mill trucking company offering insurance coverage for their drivers, but they have an app and are cloud-based, which provides little to no real benefit. CT continues to make incompetent business decisions and seems to be destined for failure. I would not recommend this job to anyone.

1.0
23 July 2023

Run away

Recommend
CEO approval
Business outlook

Pros

- Hours were slightly flexible; you could choose to work 8-4 or 9-5. - Okay salary ($50,000). - The work itself is easy enough. - Flexible PTO

Cons

- They outright lied during the hiring process. I was explicitly informed that leads would be mostly warm, and that most reps were meeting their quotas. You WILL be cold calling, and unless you're the best salesman in the world, you will NOT be getting your commission. (And if you're the best salesman in the world, then I'm sure you've got better options). - Hard work is not rewarded. It doesn't matter if you make 200 calls every single day - if not a single person picks up the phone, then you're out of luck. - Minimum quota was aggressive; very few people actually made any commission at all. People would often take calls outside of business hours in hopes of hitting their targets. - From what I understand, my round of layoffs was the second one within a year. They fired both low performing AND high performing reps, so don't assume you're safe.

1.0
28 Feb 2022
Recommend
CEO approval
Business outlook

Pros

I can't currently say their are any pros

Cons

I have never in my life seen more dysfunction in my entire career than by the leadership in the People+Talent org. The rudeness leadership exudes towards people makes us all want to leave CT. Not be insulting to the Execs of CT, but are you going to continue letting people leave and not come here due to individuals who are so rude and disrespectful to so many people? My friend wont come work here strictly because leadership in TA's attitude.

avatar
CloudTrucks Response
3y
Thank you for sharing your feedback and we regret you and your friend have had this experience. We encourage you to connect with the HR lead to share your experiences.
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Glassdoor has 66 CloudTrucks reviews submitted anonymously by CloudTrucks employees. Read employee reviews and ratings on Glassdoor to decide if CloudTrucks is right for you.