Run away - Driver Onboarding Specialist CloudTrucks Employee Review

1.0
23 July 2023
Recommend
CEO approval
Business outlook

Pros

- Hours were slightly flexible; you could choose to work 8-4 or 9-5. - Okay salary ($50,000). - The work itself is easy enough. - Flexible PTO

Cons

- They outright lied during the hiring process. I was explicitly informed that leads would be mostly warm, and that most reps were meeting their quotas. You WILL be cold calling, and unless you're the best salesman in the world, you will NOT be getting your commission. (And if you're the best salesman in the world, then I'm sure you've got better options). - Hard work is not rewarded. It doesn't matter if you make 200 calls every single day - if not a single person picks up the phone, then you're out of luck. - Minimum quota was aggressive; very few people actually made any commission at all. People would often take calls outside of business hours in hopes of hitting their targets. - From what I understand, my round of layoffs was the second one within a year. They fired both low performing AND high performing reps, so don't assume you're safe.

Explore other reviews about CloudTrucks

5.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I really like the people and the work is exciting.

Cons

4 days a week and churn.

1.0
21 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to work with a lot of very talented and friendly people.

Cons

Communication is strictly one-sided. Leadership from Operations to Sales lacks accountability, often resorting to aggressive, top-down mandates. There is visible favoritism regarding promotions and workload distribution, while the broader team faces unrealistic demands. Leadership frequently enforces product directions that are fundamentally flawed. Despite team pushback, we are forced to execute on these ideas, only for the work to be scrapped later. This has led to significant product failures. There is no transparent structure for career advancement. The "performance review" cycle feels performative, with raises capped at 3% regardless of contribution. This does not keep up with inflation or the increasing workload. Job security is non-existent. We have endured three rounds of layoffs in the past 2.5 years. Most recently, on September 26, 2025, the company laid off 43% of the staff. The environment has deteriorated significantly over the last 2 years. Remote work has been revoked, and "Unlimited PTO" is effectively capped at two weeks. Engineering is severely under-resourced, making it impossible to build a quality product.

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