Cloudian Reviews

-US Cloudian Support ate up 2 managers during my < 1 year tenure in Support -US Cloudian Support is like a bus stop in Downtown Vegas, very transient, shady place -my culture buddy never spoke to me until it was time to introduce me on the waste of time company-wide brainwash zoom -questionable hires for a "Sr" technical support role.... -US Support is a tribal knowledge culture where everyone gets to figure it out for themselves -managers actually believe reading a power point trains you for any support situation -uppity, smug, arrogant sales chadlets have no problems blaming support for their lack of customer management -support director was worst of breed, smug, arrogant and reactive imho -highly reactive place, they don't know how to build a team -my Sr TSE US peer played the "kidney stones" card, the "iightning strike -power outage" card, the "my wife has COVID" card, and many more bs personal tragedy cards to avoid work, this went on unchecked.... -product does not work at production scale, black box of mystery and java , anti-patterns such as "just make the number bigger" are sent to customers as "resolutions" -management cannot find or retain talent -weird messaging from C-levels regarding company viability, short-term goals.....time to bail out

There are lots of communication issues at Cloudian. They talk about having an open door policy but unfortunately, that is not the case. Management does not want to hear about the disfunction amongst the teams and employees. If you try to bring up deficiencies in the product, you are labeled as a disturbance or a disgruntled employee. The marketing approach is outdated and tired. What does a ninja have to do with data storage? Their logo is also a cheap knockoff of the Nintendo Game Cube. I'm surprised they haven't been sued yet. Last but not least, the Animal or Van Wilder podcast is lame. It's the same content over and over again. Cryptic emails from the CEO of the company sent after midnight is never a good sign.