Pros
--paychecks were deposited without incident -really accomplished, happy , helpful people work at Cloudian...and then leave
Cons
-US Cloudian Support ate up 2 managers during my < 1 year tenure in Support -US Cloudian Support is like a bus stop in Downtown Vegas, very transient, shady place -my culture buddy never spoke to me until it was time to introduce me on the waste of time company-wide brainwash zoom -questionable hires for a "Sr" technical support role.... -US Support is a tribal knowledge culture where everyone gets to figure it out for themselves -managers actually believe reading a power point trains you for any support situation -uppity, smug, arrogant sales chadlets have no problems blaming support for their lack of customer management -support director was worst of breed, smug, arrogant and reactive imho -highly reactive place, they don't know how to build a team -my Sr TSE US peer played the "kidney stones" card, the "iightning strike -power outage" card, the "my wife has COVID" card, and many more bs personal tragedy cards to avoid work, this went on unchecked.... -product does not work at production scale, black box of mystery and java , anti-patterns such as "just make the number bigger" are sent to customers as "resolutions" -management cannot find or retain talent -weird messaging from C-levels regarding company viability, short-term goals.....time to bail out