Coach Reviews

Updated 21 Sep 2020

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3.7
71%
Recommend to a Friend
77%
Approve of CEO
Coach President and Chief Administrative Officer Todd Kahn
Todd Kahn
11 Ratings
Pros
Cons
More Pros and Cons
  1. "fun"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Casual Sales Associate in Melbourne
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Coach part-time for more than a year

    Pros

    great team culture, working environment was very engaging and supportive

    Cons

    not sure what to say about cons

  2. "Average retail experience"

    4.0
    Former Employee - Retail Sales Associate 
    Recommends
    Neutral Outlook

    I worked at Coach part-time for more than a year

    Pros

    Good experience, good staff perks, an hour breaks for shifts over 5 hours.

    Cons

    Average retail environment, a lot of small talks between other staff - won't like it if you're not a gossiper.


  3. "Do not recommend"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in Sydney
    Doesn't Recommend
    Negative Outlook

    I worked at Coach full-time for more than a year

    Pros

    Good Staff discount only. Nice staff in store.

    Cons

    poor management, limited career path, low pay

  4. "NOT GOOD"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Melbourne
    Doesn't Recommend
    Neutral Outlook

    I have been working at Coach full-time

    Pros

    Amzing in store team and great company discount

    Cons

    Underpay, undervalued and over work for less pay

  5. "Terrible management and HR. Company doesn’t care about workers, don’t even bother working for a company like this!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Coach part-time

    Pros

    Great discount rate, enjoyed working with colleagues.

    Cons

    Absolutely ridiculous management, does not support team only cares about sales. Policies and procedures are not followed what so ever, if there is something wrong in the workplace HR does not care at all. None of the workers are appreciated. Low wage no overtime paid on weekends, they want you to sell even though the manager sits at the back the whole day not doing anything. Lazy and disrespectful management. Toxic environment to work at, my advice would be dont even bother!

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  6. "No support from Head Office"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Sydney

    I worked at Coach part-time for more than a year

    Pros

    The team at Westfield Coach was very fun to work with

    Cons

    The Head Office did not support it's casual workers, and did not create a supportive environment whenever they came into the store. Further, certain managers treated casual workers as if they were disposable assets to the company.

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  7. "Sales staff treated poorly."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Coach part-time for more than a year

    Pros

    Great staff discounts for related brands.

    Cons

    Terrible staff management. Heavily evident hierarchy. Breaks are not provided on time and casual staff are often asked to 'stay behind' on late notice.

  8. "Lack of Support from Headquarters"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Sydney
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Coach part-time for less than a year

    Pros

    Nice team Good working hours Free uniforms

    Cons

    Lack of help from headquarter

  9. "Okay place to work for the summer"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Doesn't Recommend

    I worked at Coach part-time for more than a year

    Pros

    - The staff members were pleasant to work with - Discounts

    Cons

    - Management was not very supportive - The competitive environment forced by managers created a lot of tension

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  10. "Great company to work for"

    5.0
    Current Employee - Sales Associate 

    I have been working at Coach part-time

    Pros

    - great team - company looks out for its employees

    Cons

    - none that I can think of!

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