Does Coach USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach USA employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Coach USA. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Coach USA?

56% of Coach USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach USA 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Coach USA?

Bus Driver (17) , Motor Coach Operator (9) , Driver (7) , Bus Operator (5) , Dispatcher (4) , Motorcoach Operator (4) , General Manager (3) , Assistant Manager (2) , Operations Manager (2) , Sales Associate (2) , Sales Representative (2) , Ticket Agent (2)

What are the pros of working at Coach USA according to real employee reviews?

"Pay is good." ((in 14 reviews)); "Right now decent benefits." ((in 9 reviews)); "Great people at local levels." ((in 6 reviews)); "The training is excellent if you're willing to change unsafe habits and learn new skills." ((in 4 reviews)); "Lots of work available, helpful dispatchers, manager is easy to approach" ((in 3 reviews))

What are the cons of working at Coach USA according to real employee reviews?

"Management is horrible." ((in 13 reviews)); "To much Favoritism not enough appreciation for those that put their heart into it" ((in 5 reviews)); "Long hours, six days a week, lack of organization" ((in 3 reviews)); "work life balance was definitely an issue" ((in 3 reviews))

Coach USA Reviews

3.2

56% would recommend to a friend

(147 total reviews)

Linda Burtwistle

56% approve of CEO

52% positive business outlook

Coach USA has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach USA employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

147 reviews

2.0

27 Dec 2025

Bonuses is N/A

Operations manager

Recommend

CEO approval

Business outlook

Pros

A Company Vehicle and Cellphone free rides on Coach USA commuter routes

Cons

On Call 24/7, Long hours, no bonuses, only 3% 401K match.

5.0

18 Aug 2025

Hello!..

Bus driver

Recommend

CEO approval

Business outlook

Pros

I'm generally a caring person who loves my job and has strong customer and passenger relationships. Always being friendly and helpful, helping passengers is my top priority! Safety is very important to me! I'm aware of the responsibilities of my job and open to self-improvement. I'll do whatever it takes to make the journey enjoyable and ensure passengers leave the bus happy! A smooth journey and a happy passenger will be a reference for other trips and journeys. Passengers who leave happily will naturally promote both me and the company! This will be a testament to our success and will contribute to our growth! Best regards.

Cons

I don't have many negative aspects, in fact it would be more accurate to say that I don't have any!..

4.0

23 July 2025

Overall good place to work

Coordinator

Recommend

CEO approval

Business outlook

Pros

- Fully remote on the corporate team - Good team - Good work/life balance

Cons

- Little room for growth - Poor leadership at the highest level

Viewing 1 - 3 of 147 Reviews

Jobs at Coach USA

Dispatcher/Bus Backer

Dispatcher/Operations

Parkville, MD

·

USD 52K - USD 52K /yr

(Employer provided)

View job

Administrative Assistant (Hanover, MD)

Coach USA

Coach USA Reviews

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Reviews by job title

Bonuses is N/A

Hello!..

Overall good place to work

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