Reactive more than proactive most of the time, due to a major lack of communication between departments.
High turnaround in the office, leaving customers to be juggled between sales people.
An ever-changing management team that very rarely implements any positive changes.
An owner who has little respect for the personal well-being of others, forcing his managers to hire then fire/lay off employees constantly.
Low morale and constant panic about the health of the company.
Constant redirection of processes and programs/software, leaving people lost and unable to work efficiently.