Does Comfort Inn and Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn and Suites employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Comfort Inn and Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Comfort Inn and Suites?

67% of Comfort Inn and Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn and Suites 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn and Suites?

Front Desk Receptionist (17) , Front Desk Agent (13) , Housekeeping (8) , General Manager (7) , Night Auditor (7) , Night Auditor/Front Desk Agent (7) , Breakfast Attendant (3) , Front Desk Associate (3) , Front Desk Attendant (3) , Guest Service Agent (3) , Guest Service Representative (3) , Hotel Front Desk Agent (3) , Hotel Front Desk Clerk (3) , Housekeeper (3) , Customer Service (2)

What are the pros of working at Comfort Inn and Suites according to real employee reviews?

"Staff is friendly and very helpful." ((in 8 reviews)); "The people I worked with were great and dedicated to customer service." ((in 7 reviews)); "Flexible hours in off season" ((in 6 reviews)); "The manager was amazing." ((in 4 reviews)); "Loving and helpful team" ((in 3 reviews))

What are the cons of working at Comfort Inn and Suites according to real employee reviews?

"Low pay, tons of laundry to fold" ((in 13 reviews)); "The employees needed better management." ((in 9 reviews)); "No benefits, labor intensive, sometimes gross" ((in 5 reviews)); "working there are over 5 years and never getting a raise." ((in 3 reviews)); "All performance reviews are only seen by management staff and a mass of good reviews means absolutely nothing if you get 1 bad one." ((in 2 reviews))

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Comfort Inn and Suites

Comfort Inn and Suites Reviews

3.4

67% would recommend to a friend

(145 total reviews)

Rosemary Knepp

91% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.1

Senior management

3.0

Culture and values

3.0

Work/Life balance

2.8

Career opportunities

2.5

Compensation and benefits

Comfort Inn and Suites has an employee rating of 3.4 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn and Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

145 reviews

5.0

14 May 2023

Good Staff is Necessary for Good Work Environment

Hotel front desk agent

Recommend

CEO approval

Business outlook

Pros

- fantastic manager - friendly coworkers - reasonable hours - good training

Cons

- rampant nepotism - female workers are at a higher risk of getting paid less than their male counterparts

4.0

6 Feb 2023

Great place to work

House cleaner

Recommend

CEO approval

Business outlook

Pros

There is growth opportunities around you just have to go get it

Cons

Sometimes management dont listen to your ideas.

3.0

12 Nov 2021

Franchises are a gamble.

Night auditor, front desk agent, manager on duty

Recommend

CEO approval

Business outlook

Pros

Little to no micromanagement from Comfort Inn as a company.

Cons

Individual owners of franchises are allowed to run the hotel however they wish.

Viewing 1 - 3 of 145 Reviews

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Jobs at Comfort Inn and Suites

Front Desk Associate- SWING SHIFT

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Ratings by category

Reviews by job title

Good Staff is Necessary for Good Work Environment

Great place to work

Franchises are a gamble.

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