CommunityAmerica Credit Union Reviews

The culture here is very politicized (who you align with has a big impact) and hearsay tends to hold a lot of weight, whereas validating it, doesn’t. Something, or someone, can be talked about and depending on who says it, it has a lot of influence, even if distorted or just flat out untrue. There’s been a lot of change at the leadership level without much communication, including to those whose groups are impacted. Employees don’t feel valued when communicating with them feels like an after thought. I don’t know what’s going on in HR, but the Chief People Officer has turned over that group twice in the last couple of years and two directors and a manager just recently left. It’s surprising so much turnover can happen in a group without looking at the person who leads it. Not holding a senior leader accountable sends a terrible message to the rest of the organization. I would hope the CEO and the rest of the senior leadership team have read all of the results from the BPTW surveys from the last couple of years - listen to your employees. There has been a shift the last few years that needs to be turned.

I don't even know where to begin. When I first came to CACU I was so excited because it had been named a Best Places to Work in Kansas City. As soon as I got my foot in the door I realized what a whirlwind this place was. The turnover is pretty high and towards the end of my time there, many upper leadership positions were being "eliminated" but they made it look like the person had chosen to leave. These were people who had been at the company for several years and had served it well. You only seem to get anywhere with this place if you are friends with the CEO or Chief People Officer. HR is a waste of time. There is constant turnover, people are always leaving or getting fired in HR, and it's hard to get anyone to answer or return your calls. It's like the clash of the Machiavellian Leaders in executive level management. You're either doing things their way, and don't you ever question it, or you're out. CACU is actually the worst place I have ever worked. I have never had to work somewhere where I had to watch my own back within my own department, so as to avoid someone telling on me for insignificant things. I would refrain from working here if you truly wanted to gain and benefit from a compassionate, caring, empathetic work environment.