Does Compass Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Compass Coffee employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Compass Coffee. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Compass Coffee?

29% of Compass Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Compass Coffee 2.2 out of 5 for work life balance, 2.4 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Compass Coffee?

Barista (56) , Barista Trainer (11) , Supervisor (10) , Shift Supervisor (9) , Cafe Manager (7) , Manager (7) , Barista, Shift Supervisor (3) , Café Manager (2) , Designer (2)

What are the pros of working at Compass Coffee according to real employee reviews?

"friendly coworkers" ((in 10 reviews)); "Working at the cafes is fun and the people who work there are all great" ((in 9 reviews)); "Good coffee and decent pay" ((in 7 reviews)); "Great training and coaching." ((in 7 reviews)); "Free coffee" ((in 6 reviews))

What are the cons of working at Compass Coffee according to real employee reviews?

"Upper management took away tipping; shaky business model that meant all their investment money was front" ((in 16 reviews)); "The management is always in trouble." ((in 13 reviews)); "Favoritism was a big problem" ((in 5 reviews)); "Constantly moving to a different store so you are constantly looking for things & constantly learning which "company policy" that the different managers choose to follow and when" ((in 4 reviews)); "You will be on your feet for several hours" ((in 3 reviews))

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Compass Coffee

Compass Coffee Reviews

2.7

29% would recommend to a friend

(136 total reviews)

Michael Haft

22% approve of CEO

18% positive business outlook

Ratings by category

3.0

Diversity and inclusion

2.7

Career opportunities

2.6

Compensation and benefits

2.4

Culture and values

2.2

Work/Life balance

2.0

Senior management

Compass Coffee has an employee rating of 2.7 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Compass Coffee employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

136 reviews

5.0

28 July 2025

cm for compass

Cafe manager

Recommend

CEO approval

Business outlook

Pros

lots leadership content and learning materials

Cons

sometimes can be hecitc during off season

5.0

8 Oct 2024

Great Company

Barista

Recommend

CEO approval

Business outlook

Pros

Lots of training opportunities and management invests in your future

Cons

I don't have any cons!

5.0

8 Oct 2023

A great company with great people

Barista

Recommend

CEO approval

Business outlook

Pros

Compass Coffee is such a welcoming and amazing place when it comes to organization of trainings and onboarding of new employees. They make sure all of their new hires are cared for and enjoy their job!

Cons

Depending on which location you work at, some locations can have different customer bases and crowded levels which can make it difficult to keep up.

Viewing 1 - 3 of 136 Reviews

Jobs at Compass Coffee

Barista, Penn Quarter