ConcertoCare Reviews

2.9

41% would recommend to a friend

(80 total reviews)
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Julian Harris

62% approve of CEO

40% positive business outlook

ConcertoCare has an employee rating of 2.9 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ConcertoCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

80 reviews
1.0
8 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Some* of the people, the ones who are still here.

Cons

Well repeating what is already posted becuase its worth repeating. CEO is so far disconnected its no wonder the rest of leadership is as well. The CEO must have had his feelings hurt recently because we spent what seemed line 10 minutes with a "praise to the CEO and how wonderful they are" i guess to make him feel better, he looks like someone kicked his puppy at our last townhall. Ego so bruised. The egos these execs/c level people have is mind boggling, it does not allow them to see the failures they are causing, the distrust, and the burnout. The workload company wide is growing and growing with the large amount of people leaving and heading to new jobs and in some cases no jobs. People are leaving no people or very unqualified people coming in which in no way is helping. More friends of C level people being brought on so its a 100% good ole boy system. Forget being promoted an Exec will just hire a friend for the promotion you wont hear about until a person is hired to fill a job that was never shared. Zero career path. Do not trust HR, they are pro's at Gaslighting. Just read their responses here.

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ConcertoCare Response
4y
We are sorry to hear you had a poor experience as a member of the ConcertoCare team. Our leaders are committed to improving as we grow and while it is not always easy to hear, we appreciate your transparency and candor so that we can do better in our efforts to create a great workplace for colleagues. Thank you for taking the time to provide feedback.
1.0
17 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Paycheck and offers remote work

Cons

So, I’m confused. I was surprised to see all these sudden influx of positive reviews that’s sounds like they were written by leaders and/or HR. During onboarding, I recall that HR asked us to write positive reviews here because they were hovering at 1.7-2.2! Very suspect. Since I have been here, I have seen several people, including leaders leave. There are certain leaders who some how got hired with little experience and their job seems like it’s just to delegate to people with more actual subject matter expertise. This is not your normal start up culture. There’s a lot of undeserved ego and a lot of blaming others for things. Senior leadership is uninspiring and really skilled ay projecting blame on those they are sent to manage and inspire. The business model is also very flawed which is the consensus of many successful leaders across the healthcare industry. If you are looking to be a part of a truly smart, passionate, and inspiring structured team, this is not it. There are many many many reputable and established big name health care systems and truly innovative health start ups out there. Here, the mediocre or less than mediocre truly thrive.

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ConcertoCare Response
4y
While we appreciate your candor, we are also sad to learn about your experience. It is often the case for evolving organizations to experience growing pains. We are working on improving our connection and coordination throughout the company to integrate best practices that better meet the needs of our colleagues and patients. We invite you to reach out to leadership and/or HR to further discuss your experience and would like to partner to make it better.
1.0
17 Mar 2022

A Company in Chaos

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pros: there are some really great people that work at this company, smart, educated, and try to do their best to make the company successful.

Cons

I can’t in good conscious recommend this company right now due to the organizational leaders and continuous changes within the company. If you come here you can expect to be given triple the workload that you initially were told, asked to flex and bend at every turn, only to be told that they’ll be a new policy, or way of doing things in place the next week. HR is particularly unsettled and that department has had a high turnover rate with people leaving after only a few months once they get in, which brings a lack of trust to the HR leaders way of doing things. You cannot expect to be given any real raises or opportunities to grow in your role. For those few employees here who to get raises/title bumps, it will be a small amount, that won’t make a difference and bonuses only go to ‘certain’ employees. It’s definitely a biased system. Major changes would have to happen in leadership for there to be a shift in the company and employees trusting the company. Sadly, you can’t move or relocate your family to a cheaper state without them trying to cut your pay. Ultimately, they’ve spent millions to bring in 25 new executives that the CEO knows and chose personally, and those people are the ones making all of the money, while the lower tier employees do get out for a 1 to 2% raise a year if they’re lucky. If you value your boundaries, your time, your mental health, this company shouldn’t be considered until it’s gone through a couple more years of growing pains and has settled. Only come here if you want to work 60 to 80 hours a week, be under paid, deal with a large number of Ivy League executives who don’t have common sense and are always willing to blame the staff underneath them so they don’t get in trouble with the CEO when they haven’t done their work. I am not a disgruntled employee, I consider myself someone who tries to see the best in people and do my best work regardless, however this company is not set up to succeed for the 95% that would come in as new employees.

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ConcertoCare Response
4y
We appreciate your contributions as colleague and for taking the time to provide feedback on your experience. ConcertoCare is growing and our evolution does reflect several new hires over the last year. As we grow, we also look for ways to improve, demonstrate how we value our employees, and create the best work environment for all. We take your concerns seriously and appreciate the transparency. Please feel free to reach out to leadership and/or HR to further discuss if desired.
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Glassdoor has 81 ConcertoCare reviews submitted anonymously by ConcertoCare employees. Read employee reviews and ratings on Glassdoor to decide if ConcertoCare is right for you.