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      Concierge Contact Center

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      Concierge Contact Center Reviews

      3.5

      59% would recommend to a friend

      (26 total reviews)

      62% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.6

      Work/Life balance

      3.5

      Senior management

      3.5

      Career opportunities

      3.4

      Culture and values

      3.4

      Compensation and benefits

      Concierge Contact Center has an employee rating of 3.5 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Reviews by job title

      26 reviews
      3.0
      28 May 2025

      Pros and Cons

      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent Pay Straightforward Work Auctions of Prizes for Call Quality Points The Managers are Kind Potential to Work From Home

      Cons

      Extremely Fast Paced High Stress Environment Back-to-Back Calls Irate Callers Burnout

      1.0
      5 Mar 2024

      Not the best

      Scheduling coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros: getting paid every Friday

      Cons

      Cons: upper management, when you have to call out they are constantly calling your phone, they forget about breaks, they push you to train even if you’re not ready

      5.0
      7 Sept 2023

      Eager to learn

      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The knowledge of making appointments and scheduling and rescheduling and cancellations.

      Cons

      Not really anything bad to say.

      Viewing 1 - 3 of 26 Reviews
      Related searches: Concierge Contact Center jobs | Concierge Contact Center salaries | Concierge Contact Center benefits | Concierge Contact Center interviews
      ReviewsConcierge Contact Center reviews

      Glassdoor has 26 Concierge Contact Center reviews submitted anonymously by Concierge Contact Center employees. Read employee reviews and ratings on Glassdoor to decide if Concierge Contact Center is right for you.