Does Connecticut Business Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Connecticut Business Systems employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Connecticut Business Systems. This rating has been stable over the past 12 months.

How satisfied are employees working at Connecticut Business Systems?

60% of Connecticut Business Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connecticut Business Systems 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Connecticut Business Systems?

Business Development Specialist (8) , Sales Representative (7) , Sales (6) , Account Executive (4) , Business Development (2) , Field Service Technician (2) , Intern (2)

What are the pros of working at Connecticut Business Systems according to real employee reviews?

"Excellent training process not only for their company but sales in general" ((in 7 reviews)); "Most of the people here are amazing to work with." ((in 5 reviews)); "The managers are committed to working with their reps to help them meet their goals without micromanaging." ((in 4 reviews)); "The team I was assigned to was great, everyone was friendly and inviting from first arrival" ((in 3 reviews)); "If you work hard and perform, the opportunities are endless." ((in 3 reviews))

Connecticut Business Systems Reviews

3.6

60% would recommend to a friend

(77 total reviews)

Jay Cartisano

76% approve of CEO

59% positive business outlook

Connecticut Business Systems has an employee rating of 3.6 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connecticut Business Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

77 reviews

2.0

25 Sept 2018

Senior Sales Reprenstative

Business development

Recommend

CEO approval

Business outlook

Pros

Skill development for new people entering sales industry

Cons

Antiquated thinking and poor treatment of sales and support staff on an institutional level. Many cases of Nepotisim and favoritism are in place. Different treatment for specific people including different start times and different company rules based off friendship with management. Statistics are not accurate in regards to companies diversity as the Sales force is comprised of over 96% white males and management Sales management has no minority’s and one female(if you don’t believe me check their LinkedIn page). Over the years numerous minority’s and women have applied and have been turned away on the basis of “Not the right fit# yet other Caucasian applicants with no sales experience and former jobs as bar tenders and tire repair shop workers are hired into sales. The majority of minorities work in service and warehouse and are not customer facing. Minorities and women beware as there are no people in Sales management who represent you.

Connecticut Business Systems Response

7y

We always welcome constructive feedback and appreciate Glassdoor for its ability to give current and former employees a voice. That said, we are truly disappointed by the nature of this review. Please allow us to share some accurate statistics. 22%+ of our management team consist of females, including two who are Vice Presidents and our CFO. We think it is great that women hold important Executive level roles at CBS and hope it inspires other women at CBS to follow suit. Also, we have many women in high-level sales roles such as Strategic Account Specialists, GEM Specialists, Major Account Specialists and MPS Managers. All of these roles overlay several sales reps in their territories and are influential in helping reps develop their skills in proposing solutions to a customer’s specific document flow needs. You just do not have to have a manager title to be influential in a team member’s career development. Regarding our hiring practices, we believe the skills and experiences of people from various industries (hospitality, auto sales, retail sales, etc…) are very transferrable to a sales role at CBS, or any role at CBS for that matter. The people from these industries are very hard working, passionate, have a great attitude and are willing to learn and grow. These are qualities we look for in anyone wanting to join our team. The statement, “The majority of minorities work in service and warehouse and are not customer facing.” is not accurate either. Most of our Service employees are customer facing and play a critical role in the support of the client. Many times they understand the pulse of the account best and are able to relay important information back to Customer Service and Sales so as an organization we can better support our client’s needs. Our best sales people know the value our customer facing service employees’ play and value their partnership in supporting clients. While Glassdoor is a great tool, it does allow some disgruntled former employees to make false claims. We hope anyone reading this review will spend some time on our social media accounts, as they reveal many pictures of our staff. Or better yet, reach out to someone in HR or management to see for themselves why we are a great company to work for, having been voted one of the Best Companies to Work in CT by the Hartford Business Journal, the last 4 years in a row.

1.0

20 Sept 2018

Business Development Specialist

Business development specialist

Recommend

CEO approval

Business outlook

Pros

The employees are nice. Upper management could be nice if the company wasn’t structured the way it was.

Cons

Very tough to find positives here ... as a sales executive, one looks for a position where they truly can be in charge of their own success or failure. If one is successful, they would expect to be praised, and if one fails, they would expect to be coddled by management. At CBS , there really is no difference in how you are treated, whether you are one month in, or ten years in, 150% of plan or 25 % of plan. Keep this is mind. All are coddled the same... and not coddling like your loving parents making sure you don’t hit your head running around in the kitchen, suffocated would probably be the best word. Over the past year and a half that I’ve worked here, more than 17 people have left the company and one or two have gotten fired. In my branch. That normally consists of about fifteen people.... stats don’t lie... This not withstanding - the racist , sexist, manic and manipulative behavior that is allowed to go on in this company is distressing. Women and people of color are not generally seen in the managers circle, to say the least. Overall, this company is a very depressing place to work. The 30 year old dogma and rhetoric touted by the President is old and tired. The industry is becoming úber competitive, and this will never be recognized by upper management. Nobody is listened to and loyal employees are fired for speaking up against wrongdoings. Employees are made to feel as if they are being tracked and followed throughout the course of the day. Management is completely paranoid and will not take responsibility for any of the turnover. Stay away from this company- there are plenty of other entry level sales jobs that won’t leave you calling your psychiatrist after six months.

Connecticut Business Systems Response

7y

Thank you current employee for writing your review. It’s clear that you are concerned about the culture and level of support at CBS, and we are both troubled and saddened to read your review. We have an open door policy and invite you or any former, current, or prospective employee to speak to Human Resources or anyone on the leadership team you feel comfortable with about their concerns. Specifically, we want to be clear that we do not tolerate racism, sexism, harassment, or retaliation of any type, and these behaviors should be reported to Human Resources immediately. We did some reflection and wanted to provide readers of this review additional perspective. Employees in sales that perform at CBS are rewarded in various ways; promotions to leadership roles, Million $$ Clubs, President Club Trips, participation in company-wide contests, salary increases, flexibility, uncapped commissions and bonus opportunity. A performing sales rep is “in charge of their own success or failure.” We are committed to the development of our people and we believe that if we hired you we are committed to developing your skills. If this is what is defined as “coddling,” then that is OK with us. Turnover is painful for any business, and we actively work to reward and retain our employees in the various ways referenced above. We do benchmark our turnover internally and against similar companies, and for the past 12 months, it has actually been at 34%. Of course, our goal is for this number to be even lower so we welcome suggestions on how we can make CBS an even better place to work. It’s true that our industry in general has traditionally been male-dominated; however, it is important to us to have diverse perspectives throughout all levels at CBS. To that end, we conduct annual Leadership Development Programs and offer mentoring opportunities to give employees the support and tools to grow within the organization. At CBS, we believe that every employee has the capacity to be a leader, whether they have a management title or not. Finally, we agree with you that our employees are super nice and appreciate you sharing your thoughts with us. We truly do welcome feedback from current and/or former employees.

1.0

9 July 2015

CBS

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I don't see enough pros to stay at Cbs

Cons

CBS isn't a good company to work for. They write up people and fire people constantly. Regular employees aren't heard. If you're not 20 -35, don't bother applying. You won't be happy. The pay is horrible. CBS is Revolving door, people don't stay. Managers make you so unhappy that you have no choice but to leave, because they want you out to hire their own people they want.

Connecticut Business Systems Response

10y

Dear Current Employee, We can’t thank you enough for your honest review and would like to extend an invitation for you to come speak with one of our HR Leaders about what you’re experiencing in your department. Their doors are always open to all employees to discuss their concerns or to offer suggestions on ways improve our company. Your feedback has been shared and will be taken into consideration by our management team.

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