6 Aug 2017
Connections Call Center Reviews
4.0
74% would recommend to a friend
74% positive business outlook
Reviews by job title
4 reviews
4.0
20 Apr 2024
Recommend
CEO approval
Business outlook
Pros
This was an easy training experience and it helped home my customer service skills.
Cons
The client I worked for was already more than 6 months behind with customer issues and it was up to the Customer Service Reps to de-escalate an already toxic situation, that is still ongoing.
5.0
27 Sept 2022
Recommend
CEO approval
Business outlook
Pros
- Working with a fun supportive team. Someone is always there when you need help. - Lots of training manuals, videos, and quizzes. Something for every type of learner. Easy to understand. - You get to work from the comfort of your own home. - Lots of bonuses are given out monthly.
Cons
- Sitting down at a desk for periods of time. - The employee benefits ended up paying for them but I did choose to get blue light glasses to protect my eyes from looking at a screen all day.
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