Costa Reviews

3.4

54% would recommend to a friend

(5,134 total reviews)

Philippe Schaillee

52% approve of CEO

34% positive business outlook

Costa has an employee rating of 3.4 out of 5 stars, based on 5,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Costa employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

5K reviews
1.0
13 Apr 2019

Stressed!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent pay, free donuts whenever you want during work

Cons

- rude - doesn’t know names - unprofessional - no resumé needed - no schedule (anyone rock up)

1.0
16 Dec 2018
Recommend
CEO approval
Business outlook

Pros

No Defined process of recruitment and ask for references

Cons

They conduct reference check and say, you don't qualify and refuse to share the references done

avatar
Costa Response
7y
Thank you for taking the time and effort to write a review. We will take all your feedback and pass to the relevant teams to help us improve.
2.0
11 May 2026

Nice office but limited growth opportunities

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office Good system and process

Cons

No growth Minimal career opportunities

Viewing 1 - 3 of 5,134 Reviews

Glassdoor has 5,441 Costa reviews submitted anonymously by Costa employees. Read employee reviews and ratings on Glassdoor to decide if Costa is right for you.