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Couples Resorts

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Couples Resorts Reviews

4.0

70% would recommend to a friend

(16 total reviews)

Kevin Williams

Not enough data to show CEO approval

73% positive business outlook

Couples Resorts has an employee rating of 4.0 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Couples Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

16 reviews
1.0
25 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Work at san souci i Learning from the best at a professional stand point. Where i craft and master the basic and gradually grow as a chef there. I have a lot of fun while working there especially on a Tuesday night and Friday night when there is a buffet and the main lawn for dinner.

Cons

Working a San souci it's difficult when they are treat us like we are working on a plantation. The management team there it's structure appropriately to me The HR management system there does operate in the way a human resource management department should operate the standard there is low.

2.0
19 July 2018

Lacks Structure and Vision

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the staff are wonderful hard-working people with great work ethic. They care about the well-being of the guests and go out of their way to provide a high level of service.

Cons

The owners are too involved in the day-to-day minutia, which hinders progress and holds things up. They are very emotionally attached to the properties and unable to see the resort through the eyes of guests and how they experience it. This makes it difficult for them to see many of the flaws that exist on the properties and the room for improvement. The newly appointed COO doesn't seem to have the adequate training, guidance, nor ability to successfully position the company as a leader among its many competitors in the resort/hospitality industry in Jamaica.

Viewing 1 - 3 of 16 Reviews

Glassdoor has 23 Couples Resorts reviews submitted anonymously by Couples Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Couples Resorts is right for you.