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      Critical Mass

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      Critical Mass Reviews

      3.5

      53% would recommend to a friend

      (71 total reviews)

      Jherinson Almonte

      56% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Diversity and inclusion

      3.6

      Culture and values

      3.6

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      2.8

      Compensation and benefits

      Critical Mass has an employee rating of 3.5 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Critical Mass employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      71 reviews
      2.0
      27 Mar 2017

      Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great learning experience! Awesome team! Perfect if you want to learn the base of sales. If you are looking for a job that you can grow in and be comfortable, forget about it. You will work hard. However, there are many other jobs where you can grow, make good money and have a work life balance.

      Cons

      The original job post is kind of deceiving. I originally thought the job would be more aligned with digital marketing and PR. However, this is a straight sales position. There is no base pay and you are paid once your client has made their payment. They pitch that hours are flexible but they expect you to work every day from 8 am to 8 pm. Most of the team came from New York so they do not have cars. If you drive, you are often stuck as the carpool driver. They do not provide health insurance.

      avatar
      Critical Mass Response
      8y
      Thank you for taking the time to send us your feedback, we are very happy to hear how the training you had was a great learning experience, our firm's core values are built on teaching and training individuals who are excited to learn and develop themselves within the direct marketing industry and as a business person. Our client is excelling within its industry, they are recognized worldwide and we are honoured to help them share their message with their customers. Using the most personable approach and systems, which include talking to customers on a face to face basis, we are proud of our success rate and the growth potential that we offer our client and also our team who train with us. We understand that this is a more modern-day career opportunity than any traditional role that still embodies traditional systems, but we are extremely proud of our forward-thinking marketing firm and those who develop into refined businessmen and woman. Regards
      2.0
      25 Mar 2017

      Omission is key.

      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Not upfront about the details of the position. I was told during my interview process to rebrand a product. Later I found out the company represents Comcast X-Finity and our job is toadd or subtract services, and switch customers. Nothing to do with branding. Also I found out (from a coworker) that there is no health or dental or 401k. I also was told it takes three weeks for the background check to get processed so you don't get a paycheck until then. Additionally, the services I obtained were out under the name of the person who's tablet I was using.I also found no information on theBetter Business Bureau's website so they're not registered. Finally, while in a workshop with a coworker I was told never to show the customer the price. I was also told not to tell customers I work for Critical Mass.

      avatar
      Critical Mass Response
      8y
      Thanks for your review, when our representatives have questions about the systems in place within our firm, we encourage them to direct the questions to management or HR as our representatives may get things wrong from time to time. We want our team to have the best opportunity possible and would not want their position to be jeopardized because of false information being given to them. Regardless, having worked with us in the past we hope you have formed successful friendships and have taken away valuable skills. Regards
      5.0
      24 Jan 2017

      Learn. Grow. Build your own business!

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      I am learning the ins and outs of communication psychology, and how to apply them in growing my own business! We earn while assisting people in adding value to their lives! We have the ability to work any day of the week and learn while we earn!

      Cons

      Background checks take about a week to come back in!

      Viewing 1 - 3 of 71 Reviews
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      ReviewsCritical Mass reviews

      Glassdoor has 77 Critical Mass reviews submitted anonymously by Critical Mass employees. Read employee reviews and ratings on Glassdoor to decide if Critical Mass is right for you.