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      Criticom Monitoring Services

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      Criticom Monitoring Services Reviews

      3.3

      59% would recommend to a friend

      (48 total reviews)

      Tony Wilson

      74% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      3.7

      Culture and values

      3.7

      Compensation and benefits

      3.6

      Senior management

      3.3

      Work/Life balance

      3.3

      Career opportunities

      Criticom Monitoring Services has an employee rating of 3.3 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Criticom Monitoring Services employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      48 reviews
      4.0
      17 June 2026

      Great training but lacks customer support focus

      Alarm monitoring representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great training, transparency regarding benefits and what type of work that will be conducted, and relatively easy work once you are comfortable in your position.

      Cons

      Script adherence is too strict, repetitive tasks can become mundane, loss of passion overtime if career growth is stunted.

      3.0
      10 June 2025

      Not a bad place to work

      Emergency dispatcher
      Recommend
      CEO approval
      Business outlook

      Pros

      Empathetic management and co-workers Semi-hybrid work opportunities Good work culture

      Cons

      Mandatory overtime Minimum wage Increased responsibilties with the same pay

      Viewing 1 - 3 of 48 Reviews
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      ReviewsCriticom Monitoring Services reviews

      Glassdoor has 48 Criticom Monitoring Services reviews submitted anonymously by Criticom Monitoring Services employees. Read employee reviews and ratings on Glassdoor to decide if Criticom Monitoring Services is right for you.