Crossley Group Reviews

When completing my job search I was looking for something in administration, I was 16 at the time and found an admin apprenticeship with Crossley Group, the job description noted receptionist responsibilites - i.e answering inbound and outbound calls, welcoming clients. On my first day I was put in the property and lettings division and told that I will be helping with the accounts and became an accounts assistant (without any prewarning .) Everyone in the team was very young except the director, after working there I quickly realised how much pressure there was on everyone to meet deadlines daily, workplace was not relaxed at all - management was very malicious and they would indirect people on a regular basis with broadcast emails to the department. I was being paid apprenticeship wage to do all responsibilities that my permeant peers were doing. Training lasted 1 week. Lost an immediate family member to covid during its peak and was not granted any compassionate leave except expected to come back the following working day, was not checked on after my prompt return to work either. Directors and partners of this company hold all the money and their prerogative is to employ apprentices only, for cheap labour and give payrises of £60.00 each 6 months... Also would not advise a person of colour to work for this company as I quickly found out that my white colleague who started after me was given a bigger pay rise although i was working harder than her management also engaged in conversations about races several times which made me feel very uncomfortable and once reported to HR nothing was done about it.

Worst job I've ever had. High staff churn rate, very time pressured, rule by spread sheet, very little experienced staff able to review and train. Sky high exit fees for students part way through training, low paid, little training support but expected to pay all back plus if leave before completing