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      Cruise118.com

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      Cruise118.com Reviews

      3.3

      50% would recommend to a friend

      (16 total reviews)

      42% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.6

      Senior management

      3.4

      Culture and values

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Career opportunities

      Cruise118.com has an employee rating of 3.3 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Reviews by job title

      16 reviews
      5.0
      30 Apr 2026

      Supportive team with some weekend work required

      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Really enjoy working here, supportive environment and good team work. Management take onboard feedback and have made changes like reducing volume of weekend shifts.

      Cons

      Only provide SSP, would be nice to not have to work any weekends but unlikely to find that in any contact centre environment

      Viewing 1 - 3 of 16 Reviews
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      ReviewsCruise118.com reviews

      Glassdoor has 17 Cruise118.com reviews submitted anonymously by Cruise118.com employees. Read employee reviews and ratings on Glassdoor to decide if Cruise118.com is right for you.