Crystel Reviews

3.4

65% would recommend to a friend

(30 total reviews)

34% positive business outlook

Crystel has an employee rating of 3.4 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

30 reviews
5.0
6 Nov 2025

Great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great environment to work at

Cons

The shift rotation which is a business requirement is a challenge

5.0
16 Sept 2025

Great place

Recommend
CEO approval
Business outlook

Pros

Environment, Management, Salary, Support, Career Path

Cons

Nothing to mention at all

3.0
25 May 2025
Recommend
CEO approval
Business outlook

Pros

Crystel got big clients across the world, working there exposes one to many different companies with different requirements.

Cons

They supervisors and project managers expect a lot from the teams, but they also cross the line often, because most people working in the customer service advisor roles don't have other options, they are taking advantage of often with unreasonable or unexplained vacation/pay deductions, forgotten "unpaid" overtime, etc. Its not an environment that encourages one to do their best.

Viewing 1 - 3 of 30 Reviews

Glassdoor has 33 Crystel reviews submitted anonymously by Crystel employees. Read employee reviews and ratings on Glassdoor to decide if Crystel is right for you.