Cuckoo Fibre Reviews

Welcome to the land of perpetual micro management, where talent goes to die. If anyone is looking to join Cuckoo, prepare for workdays that stretch into oblivion, zero learning, on calls the entire shift with zero progression, work life balance is a myth here. If you are seeking appreciation and recognition, look elsehwere, as your efforts will vanish into a black hole. Feedback session often feels like tossing suggestions into bottomless bucket, they are never heard or acted upon. The only flexibility you'll experience is defo contorting yourself to meet ever changing demands which are implemented within seconds. The office culture went upside down this year. The office environment lacks the fun and charm that was in the beginning.

Constant criticism from service management for unachievable KPI's, lack of support from upper management and people team, feedback is now silenced with staff told to delete constructive feedback (where this was previously welcomed). Despite having policies in place for neurodivergent staff, this isn't adhered to anymore following the new management, and staff are basically told to leave the business as they don't want to offer any assistance. Pay discrepancies amongst the service team with both eggsperts and team leads (some pay differences as much as £10k) with no explanation as to why and staff doing the same job, with no framework in place offer guidance.