DAVIDsTEA Reviews

3.6

86% would recommend to a friend

(791 total reviews)

Sarah Segal

70% approve of CEO

58% positive business outlook

DAVIDsTEA has an employee rating of 3.6 out of 5 stars, based on 791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DAVIDsTEA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

791 reviews
5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good environment Free tea Good discount Relaxed dress code

Cons

Minimal company communication Low pay No benefits

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DAVIDsTEA Response
4d
Hi there, Thank you for the review. We’re glad to hear that you've been enjoying some of our most popular perks such as the employee discount and free tea to drink! We appreciate your feedback in regard to communication, and we’re very sorry to hear that you don’t always feel well-supported. As a current employee, our Open Door Policy encourages you to share continuous and honest feedback with managers, the HR department, or if you feel more comfortable, anonymously through our Integrity Line. Our in-store teams are essential in our mission to making tea accessible and fun for our customers, so feedback like yours is being taken seriously and shared with the appropriate departments. Thank you, DAVIDsTEA
4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited tea on shift, discounts off merchandise, great coworkers, customers are nice

Cons

Merch flips are a pain in the butt, management sometimes wasn't very supportive and ruined the energy for the rest of the team. Sampling was not our favourite thing to do

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DAVIDsTEA Response
4d
Hello, Thank you for taking the time to share your review with us. We’re glad to know that you enjoyed your time with the tea-m and made use of the perks such as free tea to sip on. We hear your management feedback and will be sharing it with the right people. Our Tea Guides lead the DAVIDsTEA experience in store by sharing our knowledge of tea with our customers through a highly interactive and immersive customer experience. At the same time, it’s a priority of ours to ensure our team members are supported and appreciated for the hard work they contribute. Thank you, DAVIDsTEA
2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Tea cute brand good products

Cons

Back end corporate team are a lilyle messy

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DAVIDsTEA Response
1mo
Hello there, Thank you for your review, the feedback is incredibly important to us. We're very glad to see that you enjoyed the product you worked with. Our distinctive corporate culture allows us to create an fun and accessible tea atmosphere. We appreciate hearing your experience with the relationship between stores and management, and we will be sure to note this with the appropriate departments. Our team members are committed to our brand and business each and every step of the way. Thank you, DAVIDsTEA
Viewing 1 - 3 of 791 Reviews

Glassdoor has 875 DAVIDsTEA reviews submitted anonymously by DAVIDsTEA employees. Read employee reviews and ratings on Glassdoor to decide if DAVIDsTEA is right for you.