Does DUCA pay their employees well?

According to anonymously submitted Glassdoor reviews, DUCA employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at DUCA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at DUCA?

61% of DUCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DUCA 3.8 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at DUCA?

Member Service Representative (9) , Business Analyst (4) , MSR I (4) , Member Connect Representative (4) , Analyst (3) , Bank Teller (3) , Branch Manager (3) , Director (3) , Manager (3) , Financial Services Officer (2) , Lending Specialist (2) , Member Connect Administrator (2) , Member Service Representative I (MSR I) (2) , Operations Administrator (2) , Sales Associate (2)

What are the pros of working at DUCA according to real employee reviews?

"Good benefits, Having to work only weekdays" ((in 11 reviews)); "Work environment is amazing at DUCA head office." ((in 7 reviews)); "Very progressive company with good work/life balance" ((in 5 reviews)); "Goal oriented people." ((in 5 reviews)); "Coworkers are friendly and helpful" ((in 3 reviews))

What are the cons of working at DUCA according to real employee reviews?

"Less training but rest is good" ((in 6 reviews)); "No recognition, no growth, no opportunities internally, less pay to compare to other financial institutions." ((in 4 reviews)); "Excellent management" ((in 4 reviews)); "Need some work in building better communication between teams" ((in 4 reviews)); "Base pay salary is low" ((in 3 reviews))

DUCA Reviews

3.7

61% would recommend to a friend

(106 total reviews)

Doug Conick

84% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (106 reviews)

DUCA has an employee rating of 3.7 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DUCA employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

106 reviews

1.0

21 Aug 2017

Credit Department

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I have nothing positive to say

Cons

Revolving door, constant firing and hiring, even senior staff do not last long, Management only cares about themselves and what benefits them. They are too wrapped up in creating problems rather than resolving them. Credit Department is a disaster because of very poor management who waste time gossiping on the phone and useless meetings and a lot of manipulation.

1.0

11 Jan 2019

Do not work here!

Account manager commercial lending

Recommend

CEO approval

Business outlook

Pros

Some pros - but I highly recommend job seekers look elsewhere. SunLife benefits are good. Salary is above market average. I took the job thinking the pay was great, and then when I spent a few months in the role I realized why they offer a high salary... they cannot keep talented employees longterm. Longterm employees here are disengaged, and just floating along. No motivation to move up in their career. It is a very demotivating environment. They pay here is not worth the experience.

Cons

Zero formal training. Expectation is that you come in day one and know how to do your job. Dont take a job here expecting anyone to teach you so be prepared to do a lot of self-learning with little support. They do not invest in training and development. Little opportunity for advancement. DUCA has no brand in the market. Prospects look to DUCA as a last option and not a first option. Overall, I will never recommend this company to anyone. Look elsewhere. You're Welcome.

2.0

14 Sept 2017

Senior Mgmt

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

-great membership -most employees care about members

Cons

-insane CEO (thankfully he has been replaced and hopefully better than Senechal) and dysfunctional ELT -new selling culture is not in members' best interest, puts undue stress on frontline staff and mirrors the approach of banks, not credit unions

Viewing 1 - 3 of 106 Reviews

Jobs at DUCA

Member Service Representative (Full-Time)

Toronto

·

CAD 41K - CAD 51K /yr

(Employer provided)

View job

Commercial Banking Analyst - Construction

Toronto

·

CAD 64K - CAD 80K /yr

(Employer provided)

View job

Accounts Payable, Accountant

Toronto

·

CAD 52K - CAD 65K /yr

(Employer provided)

View job

Member Service Representative (Part-Time 21 - 25 hrs)

Member Connect Representative (Full-Time)

Toronto

·

CAD 41K - CAD 51K /yr

(Employer provided)

View job

DUCA

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Credit Department

Do not work here!

Senior Mgmt

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